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The Synergistic Effects of Knowledge Sharing and Learning on Organisational Learning: Demonstrating Organisational Performance

Author

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  • Muhammad Omer Nadeem Khan

    (Department of Management Sciences, Iqra University Islamabad Campus, Islamabad, Pakistan)

  • Saleem ur Rahman

    (Department of Marketing, University of Vaasa, Wolfintie 34, PL 700, 65101 Vaasa, Finland)

  • Mohammad Bashir Khan

    (International Islamic University, Faculty of Management Sciences, Islamabad, Pakistan)

Abstract

Advancement in technologies has moved organisations from the traditional methods of strategic and tactical formulations to knowledge-based fabricated methods and strategies. Nowadays, knowledge management became an important success reason for the formulation of any strategy of every company. This knowledge dependent trend is not only dominant in developed economies and their firms, but also has attracted and motivated businesses operating in developing countries. Aiming on the degree of knowledge management influence, this study primarily tried to look at the effects of knowledge sharing (KS) on knowledge learning (KL) and organisational learning (OL), and to see the effect of OL on organisational learning culture (OLC) influencing the business performance. A research survey was conducted and obtained 214 (71%) valid responses from the sample of 500 respondents of the sales departments of six telecommunication companies. The Model fit Structural Equation Modelling (SEM) results show a positive effect of KS on KL and OL; however, KL effect on OL is insignificant. Consequently, the data did not support the effect of OL on OLC. However, OLC positively influenced organisational performance (OP). The results may guide the telecommunication companies to improve their knowledge management activities for better performance. The discussion and conclusions, managerial implications, and future research recommendations are presented at the end.

Suggested Citation

  • Muhammad Omer Nadeem Khan & Saleem ur Rahman & Mohammad Bashir Khan, 2015. "The Synergistic Effects of Knowledge Sharing and Learning on Organisational Learning: Demonstrating Organisational Performance," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(03), pages 1-13.
    • Handle: RePEc:wsi:jikmxx:v:14:y:2015:i:03:n:s0219649215500215
    DOI: 10.1142/S0219649215500215
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    References listed on IDEAS

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    1. Jeffrey Cummings, 2003. "Knowledge Sharing : A Review of the Literature," World Bank Publications - Books, The World Bank Group, number 19060, December.
    2. Ayaz Ahmed & Henna Ahsan, 2011. "Contribution of Services Sector in the Economy of Pakistan," Working Papers id:4673, eSocialSciences.
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    Cited by:

    1. Liu, Gang & Tsui, Eric & Kianto, Aino, 2021. "Knowledge-friendly organisational culture and performance: A meta-analysis," Journal of Business Research, Elsevier, vol. 134(C), pages 738-753.
    2. Mumtaz Ali Memon & Khalil Md Nor & Rohani Salleh, 2016. "Personality Traits Influencing Knowledge Sharing in Student–Supervisor Relationship: A Structural Equation Modelling Analysis," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 1-18, June.
    3. Jiaqi Liu & Zhenping Zhang & Jiayin Qi & Hong Wu & Manyi Chen, 2019. "Understanding the Impact of Opinion Leaders’ Characteristics on Online Group Knowledge-Sharing Engagement from In-Group and Out-Group Perspectives: Evidence from a Chinese Online Knowledge-Sharing Com," Sustainability, MDPI, vol. 11(16), pages 1-28, August.

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