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Innovation drivers in retail industry

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  • Pantano, Eleonora

Abstract

Although in recent years research in innovation management in retail industries have increased drastically, most of these industries have focused only on addressing consumers’ acceptance of the most effective novel systems. For these reasons, a deeper understanding is needed in three main areas: the innovation management approaches in retail industry, the degree of innovation heterogeneity, and the innovation drivers. Starting from these evidences, this paper identifies to what extent there are similarities and differences in the main innovation drivers in retailing if compared to other sectors (i.e. education, game, etc.).

Suggested Citation

  • Pantano, Eleonora, 2014. "Innovation drivers in retail industry," International Journal of Information Management, Elsevier, vol. 34(3), pages 344-350.
  • Handle: RePEc:eee:ininma:v:34:y:2014:i:3:p:344-350
    DOI: 10.1016/j.ijinfomgt.2014.03.002
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    References listed on IDEAS

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    2. Prarawan Senachai & Puthipong Julagasigorn, 2024. "Retail mix instruments influencing customer perceived value and customer engagement: a conceptual framework and research agenda," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
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    4. Benjamin Barann & Jan H. Betzing & Marco Niemann & Benedikt Hoffmeister & Jörg Becker, 2022. "Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 523-545, June.
    5. Roberto Dellisanti, 2023. "Spatial patterns of Cultural and Creative Industries: Creativity and filière behind concentration," Papers in Regional Science, Wiley Blackwell, vol. 102(3), pages 533-564, June.
    6. Holdack, Eric & Lurie-Stoyanov, Katja & Fromme, Harro Fabian, 2022. "The role of perceived enjoyment and perceived informativeness in assessing the acceptance of AR wearables," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).

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