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What's in a wait: Contrasting management science and economic perspectives on waiting for emergency care

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  • Morton, Alec
  • Bevan, Gwyn

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  • Morton, Alec & Bevan, Gwyn, 2008. "What's in a wait: Contrasting management science and economic perspectives on waiting for emergency care," Health Policy, Elsevier, vol. 85(2), pages 207-217, February.
  • Handle: RePEc:eee:hepoli:v:85:y:2008:i:2:p:207-217
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    References listed on IDEAS

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    1. Ger Koole & Avishai Mandelbaum, 2002. "Queueing Models of Call Centers: An Introduction," Annals of Operations Research, Springer, vol. 113(1), pages 41-59, July.
    2. Gravelle, Hugh & Dusheiko, Mark & Sutton, Matthew, 2002. "The demand for elective surgery in a public system: time and money prices in the UK National Health Service," Journal of Health Economics, Elsevier, vol. 21(3), pages 423-449, May.
    3. Gwyn Bevan, 2006. "Setting Targets for Health Care Performance," National Institute Economic Review, National Institute of Economic and Social Research, vol. 197(1), pages 67-79, July.
    4. Le Grand, Julian, 2003. "Motivation, Agency, and Public Policy: Of Knights and Knaves, Pawns and Queens," OUP Catalogue, Oxford University Press, number 9780199266999, Decembrie.
    5. Iversen, Tor, 1993. "A theory of hospital waiting lists," Journal of Health Economics, Elsevier, vol. 12(1), pages 55-71, April.
    6. Martin, Stephen & Smith, Peter C., 1999. "Rationing by waiting lists: an empirical investigation," Journal of Public Economics, Elsevier, vol. 71(1), pages 141-164, January.
    7. Ward Whitt, 1992. "Understanding the Efficiency of Multi-Server Service Systems," Management Science, INFORMS, vol. 38(5), pages 708-723, May.
    8. Lindsay, Cotton M & Feigenbaum, Bernard, 1984. "Rationing by Waiting Lists," American Economic Review, American Economic Association, vol. 74(3), pages 404-417, June.
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    Cited by:

    1. James Gaughan & Panagiotis Kasteridis & Anne Mason & Andrew Street, 2020. "Why are there long waits at English emergency departments?," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 21(2), pages 209-218, March.
    2. Amir Elalouf & Guy Wachtel, 2022. "Queueing Problems in Emergency Departments: A Review of Practical Approaches and Research Methodologies," SN Operations Research Forum, Springer, vol. 3(1), pages 1-46, March.
    3. Gad Allon & Sarang Deo & Wuqin Lin, 2013. "The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence," Operations Research, INFORMS, vol. 61(3), pages 544-562, June.

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