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Internet search volumes of UK banks during the crisis: The role of banking structure and business model

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  • Arnold, Ivo J.M.

Abstract

This paper investigates the sensitivity of Google search volumes to the global financial crisis, using a large sample of UK banks. We find that abnormal volumes of searches on bank names are a timely indicator of credit risk, as measured by credit default swap rates, and are strongly related to crisis indicators. Search volumes for retail, private, and universal banks react more strongly than search volumes for other banks, suggesting that depositor concerns drive search volumes. Search volumes for internet banks and for European banks operating in the UK through branches are especially sensitive to crises.

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  • Arnold, Ivo J.M., 2020. "Internet search volumes of UK banks during the crisis: The role of banking structure and business model," Global Finance Journal, Elsevier, vol. 45(C).
    • Handle: RePEc:eee:glofin:v:45:y:2020:i:c:s1044028318302308
    DOI: 10.1016/j.gfj.2019.05.001
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    Cited by:

    1. Andres, Christian & Betzer, André & Doumet, Markus, 2021. "Measuring changes in credit risk: The case of CDS event studies," Global Finance Journal, Elsevier, vol. 49(C).

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    More about this item

    Keywords

    Financial stability; Banking structure; Branch model; Direct banking; Google;
    All these keywords.

    JEL classification:

    • G01 - Financial Economics - - General - - - Financial Crises
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation

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