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An evidence-based approach to organization evaluation and change in human service organizations evaluation and program planning

Author

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  • Schalock, Robert L.
  • Lee, Tim
  • Verdugo, Miguel
  • Swart, Kees
  • Claes, Claudia
  • van Loon, Jos
  • Lee, Chun-Shin

Abstract

The work described in this article focuses primarily on how human service organizations can use an evidence-based, self-assessment approach to organization evaluation to facilitate continuous quality improvement and organization change. Real-life examples are presented, strengths and challenges discussed, and future conceptual and measurement issues identified.

Suggested Citation

  • Schalock, Robert L. & Lee, Tim & Verdugo, Miguel & Swart, Kees & Claes, Claudia & van Loon, Jos & Lee, Chun-Shin, 2014. "An evidence-based approach to organization evaluation and change in human service organizations evaluation and program planning," Evaluation and Program Planning, Elsevier, vol. 45(C), pages 110-118.
    • Handle: RePEc:eee:epplan:v:45:y:2014:i:c:p:110-118
    DOI: 10.1016/j.evalprogplan.2014.03.012
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    Cited by:

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    6. Schalock, Robert L. & Verdugo, Miguel Angel & van Loon, Jos, 2018. "Understanding organization transformation in evaluation and program planning," Evaluation and Program Planning, Elsevier, vol. 67(C), pages 53-60.

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