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Using hybrid models to support the development of organizational evaluation capacity: A case narrative

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  • Bourgeois, Isabelle
  • Hart, Rebecca E.
  • Townsend, Shannon H.
  • Gagné, Marc
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    Abstract

    The ongoing need for public sector organizations to enhance their internal evaluation capacity is increasingly resulting in the use of hybrid evaluation project models, where internal evaluators work with external contracted evaluators to complete evaluative work. This paper first seeks to identify what is currently known about internal evaluation through a synthesis of the literature in this area. It then presents a case narrative illustrating how internal and external evaluation approaches may be used together to strengthen an evaluation project and to develop the evaluation capacity of the organization. Lessons learned include the need to integrate internal and external resources throughout the evaluation and to clarify expectations at the outset of the project.

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    Bibliographic Info

    Article provided by Elsevier in its journal Evaluation and Program Planning.

    Volume (Year): 34 (2011)
    Issue (Month): 3 (August)
    Pages: 228-235

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    Handle: RePEc:eee:epplan:v:34:y:2011:i:3:p:228-235

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    Web page: http://www.elsevier.com/locate/evalprogplan

    Related research

    Keywords: Internal evaluation External evaluation Evaluation approaches Consultants Evaluator role Evaluation capacity;

    References

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    1. Mathison, Sandra, 1991. "Role conflicts for internal evaluators," Evaluation and Program Planning, Elsevier, vol. 14(3), pages 173-179, January.
    2. Lyon, Eleanor, 1989. "In-house research: A consideration of roles and advantages," Evaluation and Program Planning, Elsevier, vol. 12(3), pages 241-248, January.
    3. Winberg, Alan, 1991. "Maximizing the contribution of internal evaluation units," Evaluation and Program Planning, Elsevier, vol. 14(3), pages 167-172, January.
    4. Preskill, Hallie, 1994. "Evaluation's role in enhancing organizational learning: A model for practice," Evaluation and Program Planning, Elsevier, vol. 17(3), pages 291-297.
    5. Torres, Rosalie T., 1991. "Improving the quality of internal evaluation: The evaluator as consultant-mediator," Evaluation and Program Planning, Elsevier, vol. 14(3), pages 189-198, January.
    6. Mathison, Sandra, 1991. "What do we know about internal evaluation?," Evaluation and Program Planning, Elsevier, vol. 14(3), pages 159-165, January.
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