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Here comes Generation Z: Millennials as managers

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  • Gabrielova, Karina
  • Buchko, Aaron A.

Abstract

As the workplace continues to change, a new generational cohort—Generation Z, sometimes referred to as iGen—is beginning to enter the workforce. At the same time, millennials are now progressing in their careers and will be challenged with managing these incoming workers. The purpose of this article is to provide a contextual overview that identifies and illuminates some of the defining work-related characteristics of these two youngest generations in the workplace to increase understanding of the potential intergenerational conflict between these cohorts and develop leadership strategies that can be utilized to increase employee morale and productivity. This article analyzes the millennial supervisor-Gen Z subordinate relationship based on generational cohort theory, leader-member exchange (LMX) theory, and the work values framework.

Suggested Citation

  • Gabrielova, Karina & Buchko, Aaron A., 2021. "Here comes Generation Z: Millennials as managers," Business Horizons, Elsevier, vol. 64(4), pages 489-499.
    • Handle: RePEc:eee:bushor:v:64:y:2021:i:4:p:489-499
    DOI: 10.1016/j.bushor.2021.02.013
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    References listed on IDEAS

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    1. Maria-Cristina IORGULESCU, 2016. "Generation Z And Its Perception Of Work," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 47-54, June.
    2. David J. Deming, 2017. "The Growing Importance of Social Skills in the Labor Market," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 132(4), pages 1593-1640.
    3. Stewart, Jeanine S. & Oliver, Elizabeth Goad & Cravens, Karen S. & Oishi, Shigehiro, 2017. "Managing millennials: Embracing generational differences," Business Horizons, Elsevier, vol. 60(1), pages 45-54.
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    Cited by:

    1. Agnieszka Laskowska & Jan Franciszek Laskowski, 2022. "“Silver” Generation at Work—Implications for Sustainable Human Capital Management in the Industry 5.0 Era," Sustainability, MDPI, vol. 15(1), pages 1-25, December.
    2. Chin-Wen Chang & Sheng-Hsiung Chang, 2023. "The Impact of Digital Disruption: Influences of Digital Media and Social Networks on Forming Digital Natives’ Attitude," SAGE Open, , vol. 13(3), pages 21582440231, August.
    3. Natália Vraňaková & Zdenka Gyurák Babeľová & Andrea Chlpeková, 2021. "Sustainable Human Resource Management and Generational Diversity: The Importance of the Age Management Pillars," Sustainability, MDPI, vol. 13(15), pages 1-18, July.
    4. Mihail Ovidiu Tănase & Puiu Nistoreanu & Răzvan Dina & Bogdan Georgescu & Virgil Nicula & Cosmin Nicolae Mirea, 2023. "Generation Z Romanian Students’ Relation with Rural Tourism—An Exploratory Study," Sustainability, MDPI, vol. 15(10), pages 1-21, May.
    5. Chaojun Li & Xinjia Huang, 2022. "How Does COVID-19 Risk Perception Affect Wellness Tourist Intention: Findings on Chinese Generation Z," Sustainability, MDPI, vol. 15(1), pages 1-20, December.
    6. Hyo-Sun Jung & Hye-Hyun Yoon, 2021. "Generational Effects of Workplace Flexibility on Work Engagement, Satisfaction, and Commitment in South Korean Deluxe Hotels," Sustainability, MDPI, vol. 13(16), pages 1-13, August.
    7. Wang, Zi & Yuan, Ruizhi & Luo, Jun & Liu, Martin J. & Yannopoulou, Natalia, 2023. "Does personalized advertising have their best interests at heart? A quantitative study of narcissists’ SNS use among Generation Z consumers," Journal of Business Research, Elsevier, vol. 165(C).
    8. Agnieszka Laskowska & Jan Laskowski, 2021. "Expectations of Young People Towards Their Future Work and Career After the SARS-CoV-2 Pandemic Outbreak in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 17-34.
    9. Mariusz Jedliński & Katarzyna Sosik-Filipiak, 2022. "The Role of Crosswalks in the Smart City Concept Implementation from the “iGen” Perspective," Energies, MDPI, vol. 15(15), pages 1-16, August.

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