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The market within: A marketing approach to creating and developing high-value employment relationships

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Author Info
Schweitzer, Linda
Lyons, Sean
Abstract

In the battle for high-value talent, managers need to think like marketers, creating job offerings and employment relationships that provide mutual value for firms and their employees. This article provides a 3-stage framework for the application of marketing techniques to the recruitment and retention of high-value employees. In the first stage, the 4Ps of the marketing mix are used to create compelling job offerings that attract high-value employees. In the second stage, firms use relationship marketing concepts to build long-lasting employment relationships that create mutual value for the firm and its employees. The third stage involves the outcomes of high-value employment relationships, which include greater employee commitment and satisfaction, which then lead to greater employee advocacy of the firm and lower levels of employee turnover. The ultimate proposed outcomes of this approach are increased performance and stability of the firm.

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File URL: http://www.sciencedirect.com/science/article/B6W45-4T1SPBF-B/2/40f4b139723f38c46445ee12862dd33c
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Publisher Info
Article provided by Elsevier in its journal Business Horizons.

Volume (Year): 51 (2008)
Issue (Month): 6 ()
Pages: 555-565
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Handle: RePEc:eee:bushor:v:51:y:2008:i:6:p:555-565

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Web page: http://www.elsevier.com/locate/bushor

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Related research
Keywords: Strategic human resource management Recruitment Marketing;

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This page was last updated on 2009-11-7.


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