IDEAS home Printed from https://ideas.repec.org/a/bla/bstrat/v29y2020i6p2265-2283.html
   My bibliography  Save this article

Developing integrated management systems using an AHP‐Fuzzy VIKOR approach

Author

Listed:
  • Muhammad Ikram
  • Qingyu Zhang
  • Robert Sroufe

Abstract

Integrated management systems (IMSs) involve a strategy to manage multiple systems while meeting the needs and expectations of stakeholders. There are various management standards used for the development of IMS. This study aims to undertake research focused on how to develop an IMS. In this context, management standards, including the International Organization for Standardization (ISO) and Global Reporting Initiatives (GRI), consider alternatives and integration potential at multiple levels (i.e., strategic, tactical, and operational). We assess criteria including continuous improvement, systematic management, integration, organizational learning, standardization, and ability to cut through bureaucracy before a deeper dive into 28 subcriteria. We then use an analytical hierarchy process (AHP) approach to prioritize the main criteria and subcriteria. Next, we include the use of fuzzy VlseKriterijuska Optimizacija I Komoromisno Resenje (F‐VIKOR) methods to prioritize alternatives. The contributions of this study reveal that systematic management and standardization are the most influencing criteria among six guiding principles. The ISO standard and GRI are the most suitable standards for the development of dynamic IMS. This study is the first of its kind to prioritize guiding principles of IMS. The outcomes of this study will assist business managers, organizations, and policymakers in their decision making regarding management standards for IMS development as well as improve sustainable business practices. Researchers will find new IMS insights and constructs for further empirical investigation.

Suggested Citation

  • Muhammad Ikram & Qingyu Zhang & Robert Sroufe, 2020. "Developing integrated management systems using an AHP‐Fuzzy VIKOR approach," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2265-2283, September.
    • Handle: RePEc:bla:bstrat:v:29:y:2020:i:6:p:2265-2283
    DOI: 10.1002/bse.2501
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/bse.2501
    Download Restriction: no
    File URL: https://libkey.io/10.1002/bse.2501?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Sime Curkovic & Robert Sroufe, 2011. "Using ISO 14001 to promote a sustainable supply chain strategy," Business Strategy and the Environment, Wiley Blackwell, vol. 20(2), pages 71-93, February.
    2. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2007. "Extended VIKOR method in comparison with outranking methods," European Journal of Operational Research, Elsevier, vol. 178(2), pages 514-529, April.
    3. Kaya, Tolga & Kahraman, Cengiz, 2010. "Multicriteria renewable energy planning using an integrated fuzzy VIKOR & AHP methodology: The case of Istanbul," Energy, Elsevier, vol. 35(6), pages 2517-2527.
    4. Robert B. Handfield & Paul D. Cousins & Benn Lawson & Kenneth J. Petersen, 2015. "How Can Supply Management Really Improve Performance? A Knowledge-Based Model of Alignment Capabilities," Journal of Supply Chain Management, Institute for Supply Management, vol. 51(3), pages 3-17, July.
    5. Patrick T. Harker & Luis G. Vargas, 1987. "The Theory of Ratio Scale Estimation: Saaty's Analytic Hierarchy Process," Management Science, INFORMS, vol. 33(11), pages 1383-1403, November.
    6. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2004. "Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS," European Journal of Operational Research, Elsevier, vol. 156(2), pages 445-455, July.
    7. Rüdiger Hahn, 2013. "ISO 26000 and the Standardization of Strategic Management Processes for Sustainability and Corporate Social Responsibility," Business Strategy and the Environment, Wiley Blackwell, vol. 22(7), pages 442-455, November.
    8. Handfield, Robert & Walton, Steven V. & Sroufe, Robert & Melnyk, Steven A., 2002. "Applying environmental criteria to supplier assessment: A study in the application of the Analytical Hierarchy Process," European Journal of Operational Research, Elsevier, vol. 141(1), pages 70-87, August.
    9. Saaty, Thomas L., 1990. "How to make a decision: The analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 48(1), pages 9-26, September.
    10. Yasir Ahmed Solangi & Qingmei Tan & Muhammad Waris Ali Khan & Nayyar Hussain Mirjat & Ifzal Ahmed, 2018. "The Selection of Wind Power Project Location in the Southeastern Corridor of Pakistan: A Factor Analysis, AHP, and Fuzzy-TOPSIS Application," Energies, MDPI, vol. 11(8), pages 1-26, July.
    11. Navimipour, Nima Jafari & Milani, Farnaz Sharifi & Hossenzadeh, Mehdi, 2018. "A model for examining the role of effective factors on the performance of organizations," Technology in Society, Elsevier, vol. 55(C), pages 166-174.
    12. Aymen Sajjad & Gabriel Eweje & David Tappin, 2015. "Sustainable Supply Chain Management: Motivators and Barriers," Business Strategy and the Environment, Wiley Blackwell, vol. 24(7), pages 643-655, November.
    13. Yoram Wind & Thomas L. Saaty, 1980. "Marketing Applications of the Analytic Hierarchy Process," Management Science, INFORMS, vol. 26(7), pages 641-658, July.
    14. Giorgos Papagiannakis & Irini Voudouris & Spyros Lioukas & George Kassinis, 2019. "Environmental management systems and environmental product innovation: The role of stakeholder engagement," Business Strategy and the Environment, Wiley Blackwell, vol. 28(6), pages 939-950, September.
    15. Feng Zhang & Lei Zhu, 2019. "Enhancing corporate sustainable development: Stakeholder pressures, organizational learning, and green innovation," Business Strategy and the Environment, Wiley Blackwell, vol. 28(6), pages 1012-1026, September.
    16. Finnegan, David J. & Currie, Wendy L., 2010. "A multi-layered approach to CRM implementation: An integration perspective," European Management Journal, Elsevier, vol. 28(2), pages 153-167, April.
    17. Ahsen, Anette von, 2014. "The Integration of Quality, Environmental & Health and Safety Management by Car Manufacturers - a Long-Term Empirical Study," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 67584, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhang, Qingyu & Gao, Bohong & Luqman, Adeel, 2022. "Linking green supply chain management practices with competitiveness during covid 19: The role of big data analytics," Technology in Society, Elsevier, vol. 70(C).
    2. Adam Sulich & Letycja Sołoducho-Pelc, 2021. "Renewable Energy Producers’ Strategies in the Visegrád Group Countries," Energies, MDPI, vol. 14(11), pages 1-21, May.
    3. Muhammad Ikram & Qingyu Zhang & Robert Sroufe & Marcos Ferasso, 2020. "The Social Dimensions of Corporate Sustainability: An Integrative Framework Including COVID-19 Insights," Sustainability, MDPI, vol. 12(20), pages 1-29, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shao, Meng & Zhao, Yuanxu & Sun, Jinwei & Han, Zhixin & Shao, Zhuxiao, 2023. "A decision framework for tidal current power plant site selection based on GIS-MCDM: A case study in China," Energy, Elsevier, vol. 262(PB).
    2. Ergu, Daji & Kou, Gang & Peng, Yi & Shi, Yong, 2011. "A simple method to improve the consistency ratio of the pair-wise comparison matrix in ANP," European Journal of Operational Research, Elsevier, vol. 213(1), pages 246-259, August.
    3. Amir Hossein Salimi & Amir Noori & Hossein Bonakdari & Jafar Masoompour Samakosh & Ehsan Sharifi & Mohammadreza Hassanvand & Baharam Gharabaghi & Mehdi Agharazi, 2020. "Exploring the Role of Advertising Types on Improving the Water Consumption Behavior: An Application of Integrated Fuzzy AHP and Fuzzy VIKOR Method," Sustainability, MDPI, vol. 12(3), pages 1-33, February.
    4. Yeh, Chung-Hsing & Chang, Yu-Hern, 2009. "Modeling subjective evaluation for fuzzy group multicriteria decision making," European Journal of Operational Research, Elsevier, vol. 194(2), pages 464-473, April.
    5. Choudhary, Devendra & Shankar, Ravi, 2012. "An STEEP-fuzzy AHP-TOPSIS framework for evaluation and selection of thermal power plant location: A case study from India," Energy, Elsevier, vol. 42(1), pages 510-521.
    6. Madjid Tavana & Mariya Sodenkamp & Leena Suhl, 2010. "A soft multi-criteria decision analysis model with application to the European Union enlargement," Annals of Operations Research, Springer, vol. 181(1), pages 393-421, December.
    7. Serafim Opricovic, 2009. "A Compromise Solution in Water Resources Planning," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 23(8), pages 1549-1561, June.
    8. Rudimar Caricimi & Géremi Gilson Dranka & Dalmarino Setti & Paula Ferreira, 2022. "Reframing the Selection of Hydraulic Turbines Integrating Analytical Hierarchy Process (AHP) and Fuzzy VIKOR Multi-Criteria Methods," Energies, MDPI, vol. 15(19), pages 1-26, October.
    9. Dragan Pamučar & Ibrahim Badi & Korica Sanja & Radojko Obradović, 2018. "A Novel Approach for the Selection of Power-Generation Technology Using a Linguistic Neutrosophic CODAS Method: A Case Study in Libya," Energies, MDPI, vol. 11(9), pages 1-25, September.
    10. Li, Chengjiang & Negnevitsky, Michael & Wang, Xiaolin & Yue, Wen Long & Zou, Xin, 2019. "Multi-criteria analysis of policies for implementing clean energy vehicles in China," Energy Policy, Elsevier, vol. 129(C), pages 826-840.
    11. Thomas L. Saaty & Daji Ergu, 2015. "When is a Decision-Making Method Trustworthy? Criteria for Evaluating Multi-Criteria Decision-Making Methods," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1171-1187, November.
    12. Andrea Chiarini, 2017. "Setting Strategies outside a Typical Environmental Perspective Using ISO 14001 Certification," Business Strategy and the Environment, Wiley Blackwell, vol. 26(6), pages 844-854, September.
    13. Xiaobing Yu & Yiqun Lu & Mei Cai, 2018. "Evaluating agro-meteorological disaster of China based on differential evolution algorithm and VIKOR," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 94(2), pages 671-687, November.
    14. Misbah Anjum & Vernika Agarwal & P. K. Kapur & Sunil Kumar Khatri, 2020. "Two-phase methodology for prioritization and utility assessment of software vulnerabilities," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(2), pages 289-300, July.
    15. Daji Ergu & Gang Kou & János Fülöp & Yong Shi, 2014. "Further Discussions on Induced Bias Matrix Model for the Pair-Wise Comparison Matrix," Journal of Optimization Theory and Applications, Springer, vol. 161(3), pages 980-993, June.
    16. Sadeghi, Mehdi & Ameli, Ahmad, 2012. "An AHP decision making model for optimal allocation of energy subsidy among socio-economic subsectors in Iran," Energy Policy, Elsevier, vol. 45(C), pages 24-32.
    17. Namik Erdogan & Serpil Altinirmak & Caglar Karamasa, 2016. "Performance Assessment of Real Estate Investment Trusts (REIT) Listed in BIST Via Different Multi Criteria Decision Making Methods," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 8(7), pages 304-304, July.
    18. Song, Yongze & Thatcher, Dominique & Li, Qindong & McHugh, Tom & Wu, Peng, 2021. "Developing sustainable road infrastructure performance indicators using a model-driven fuzzy spatial multi-criteria decision making method," Renewable and Sustainable Energy Reviews, Elsevier, vol. 138(C).
    19. Wu, Hung-Yi & Lin, Yi-Kuei & Chang, Chi-Hsiang, 2011. "Performance evaluation of extension education centers in universities based on the balanced scorecard," Evaluation and Program Planning, Elsevier, vol. 34(1), pages 37-50, February.
    20. Lin, Sheng-Hau & Zhao, Xiaofeng & Wu, Jiuxing & Liang, Fachao & Li, Jia-Hsuan & Lai, Ren-Ji & Hsieh, Jing-Chzi & Tzeng, Gwo-Hshiung, 2021. "An evaluation framework for developing green infrastructure by using a new hybrid multiple attribute decision-making model for promoting environmental sustainability," Socio-Economic Planning Sciences, Elsevier, vol. 75(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:bstrat:v:29:y:2020:i:6:p:2265-2283. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)1099-0836 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.