IDEAS home Printed from https://ideas.repec.org/a/ags/ifaamr/271026.html
   My bibliography  Save this article

Considering the consumer in the design of a supply chain of perishables

Author

Listed:
  • Jiminez-Guerrero, Jose F.
  • Perez-Mesa, Juan C.
  • Burgos-Jimenez, Jeronimo de
  • Piedra-Munoz, Laura

Abstract

Customer satisfaction, contrary to a manufacturer based approach, is considered a key factor in the business strategy of many companies and in supply chain management. However, focusing on the consumer requires an analysis of the preference structure, which is something that conditions supply chain strategy. In this work we carry out a customer segmentation of a perishable product in order to identify different profiles, depending on their needs and preferences, which may allow the study of differentiated supply chain strategy. Thus, taking consumer satisfaction, we propose a differentiated supply chain approach depending on the segment which the company intends to address. In parallel and from a theoretical point of view, this approach represents a first step toward introducing the concept of responsible innovation in the study of supply chain management.

Suggested Citation

  • Jiminez-Guerrero, Jose F. & Perez-Mesa, Juan C. & Burgos-Jimenez, Jeronimo de & Piedra-Munoz, Laura, 2018. "Considering the consumer in the design of a supply chain of perishables," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 21(4).
    • Handle: RePEc:ags:ifaamr:271026
    DOI: 10.22004/ag.econ.271026
    as

    Download full text from publisher

    File URL: https://ageconsearch.umn.edu/record/271026/files/ifamr2017.0019.pdf
    Download Restriction: no
    File URL: https://ageconsearch.umn.edu/record/271026/files/ifamr2017.0019.pdf?subformat=pdfa
    Download Restriction: no
    File URL: https://ageconsearch.umn.edu/record/271026/files/ifamr2017.0019_esm.pdf
    Download Restriction: no
    File URL: https://ageconsearch.umn.edu/record/271026/files/ifamr2017.0019_esm.pdf?subformat=pdfa
    Download Restriction: no
    File URL: https://libkey.io/10.22004/ag.econ.271026?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Krystallis, Athanasios & Ness, Mitchell, 2005. "Consumer Preferences for Quality Foods from a South European Perspective: A Conjoint Analysis Implementation on Greek Olive Oil," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 8(2), pages 1-30.
    2. Chan-Halbrendt, Catherine & Zhllima, Edvin & Sisior, Gwendalyn & Imami, Drini & Leonetti, Luciano, 2010. "Consumer Preferences for Olive Oil in Tirana, Albania," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 13(3), pages 1-20, September.
    3. Sophie Pellé & Bernard Reber, 2015. "Responsible Innovation in the Light of Moral Responsibility," Post-Print hal-01418017, HAL.
    4. Verlegh, Peeter W. J. & Steenkamp, Jan-Benedict E. M., 1999. "A review and meta-analysis of country-of-origin research," Journal of Economic Psychology, Elsevier, vol. 20(5), pages 521-546, October.
    5. Sophie Pellé & Bernard Reber, 2015. "Responsible Innovation in the Light of Moral Responsibility," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) hal-01418017, HAL.
    6. Conduit, Jodie & Mavondo, Felix T., 2001. "How critical is internal customer orientation to market orientation?1," Journal of Business Research, Elsevier, vol. 51(1), pages 11-24, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Juan Jose Blazquez-Resino & Santiago Gutierrez-Broncano & Pedro Jimenez-Estevez & Israel Roberto Perez-Jimenez, 2021. "The Effect of Ethnocentrism on Product Evaluation and Purchase Intention: The Case of Extra Virgin Olive Oil (EVOO)," Sustainability, MDPI, vol. 13(9), pages 1-24, April.
    2. Tiziano Tempesta & Daniel Vecchiato, 2019. "Analysis of the Factors that Influence Olive Oil Demand in the Veneto Region (Italy)," Agriculture, MDPI, vol. 9(7), pages 1-17, July.
    3. Jolita Ceicyte & Monika Petraite, 2018. "Networked Responsibility Approach for Responsible Innovation: Perspective of the Firm," Sustainability, MDPI, vol. 10(6), pages 1-15, May.
    4. Dalziel, Paul & Saunders, Caroline & Tait, Peter & Saunders, John & Miller, Sini & Guenther, Meike & Rutherford, Paul & Driver, Tim, 2018. "Rewarding responsible innovation when consumers are distant from producers: evidence from New Zealand," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 21(4).
    5. Sara H. Wilford, 2018. "First Line Steps in Requirements Identification for Guidelines Development in Responsible Research and Innovation (RRI)," Systemic Practice and Action Research, Springer, vol. 31(5), pages 539-556, October.
    6. Yamna Erraach & Fatma Jaafer & Ivana Radić & Mechthild Donner, 2021. "Sustainability Labels on Olive Oil: A Review on Consumer Attitudes and Behavior," Sustainability, MDPI, vol. 13(21), pages 1-23, November.
    7. Luigi Roselli & Domenico Carlucci & Bernardo Corrado Gennaro, 2016. "What Is the Value of Extrinsic Olive Oil Cues in Emerging Markets? Empirical Evidence from the U.S. E‐Commerce Retail Market," Agribusiness, John Wiley & Sons, Ltd., vol. 32(3), pages 329-342, July.
    8. Sandro Sillani & Alessandro Esposito & Teresa Del Giudice & Francesco Caracciolo, 2014. "Le preferenze dei consumatori della provincia di Trieste per l?olio extra vergine di oliva d?alta gamma," Economia agro-alimentare, FrancoAngeli Editore, vol. 16(1), pages 139-155.
    9. Di Vita, Giuseppe & D'Amico, Mario & La Via, Giovanni & Caniglia, Elena, 2013. "Quality Perception of PDO extra-virgin Olive Oil: Which attributes most influence Italian consumers?," Agricultural Economics Review, Greek Association of Agricultural Economists, vol. 14(2), pages 1-13.
    10. Riccardo Scarpa & Claudia Bazzani & Diego Begalli & Roberta Capitello, 2021. "Resolvable and Near‐epistemic Uncertainty in Stated Preference for Olive Oil: An Empirical Exploration," Journal of Agricultural Economics, Wiley Blackwell, vol. 72(2), pages 335-369, June.
    11. Boncinelli, Fabio & Contino, Caterina & Romano, Caterina & Scozzafava, Gabriele & Casini, Leonardo, 2016. "Territory, environment, and healthiness in traditional food choices: insights into consumer heterogeneity," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 20(1), October.
    12. Maria Michali & George Eleftherakis, 2022. "Public Engagement Practices in EC-Funded RRI Projects: Fostering Socio-Scientific Collaborations," Administrative Sciences, MDPI, vol. 12(3), pages 1-25, August.
    13. Matti Sonck & Lotte Asveld & Patricia Osseweijer, 2019. "Meta-Responsibility in Corporate Research and Innovation: A Bioeconomic Case Study," Sustainability, MDPI, vol. 12(1), pages 1-22, December.
    14. Pielow, Cornelia & Schulze-Ehlers, Birgit, 2016. "Strategic CSR in food industry SMEs: identifying individual hot spots," 26th International Food and Agribusiness Management Association (IFAMA) World Forum, 2016, Aarhus, Denmark 275887, International Food and Agribusiness Management Association (IFAMA).
    15. Kate Chatfield & Konstantinos Iatridis & Bernd C. Stahl & Nearchos Paspallis, 2017. "Innovating Responsibly in ICT for Ageing: Drivers, Obstacles and Implementation," Sustainability, MDPI, vol. 9(6), pages 1-22, June.
    16. Tetiana Ivanova & Iryna Manaienko & Marina Shkrobot & Yuriy Tadeyev, 2021. "Theoretical Frameworks of Responsible Innovations," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 143-157.
    17. Assunta Di Vaio & Anum Zaffar & Daniel Balsalobre-Lorente & Antonio Garofalo, 2023. "Decarbonization technology responsibility to gender equality in the shipping industry: a systematic literature review and new avenues ahead," Journal of Shipping and Trade, Springer, vol. 8(1), pages 1-20, December.
    18. Mtimet, Nadhem & Ujiie, Kiyokazu & Kashiwagi, Kenichi & Zaibet, Lokman & Nagaki, Masakazu, 2011. "The effects of Information and Country of Origin on Japanese Olive Oil Consumer Selection," 2011 International Congress, August 30-September 2, 2011, Zurich, Switzerland 114642, European Association of Agricultural Economists.
    19. Jean-Marc Callois & Carl Gaigné, 2010. "Attitudes Towards Foreign Products and Welfare with Capital Mobility," Open Economies Review, Springer, vol. 21(5), pages 751-770, November.
    20. Junfeng Zhang, 2010. "Employee Orientation and Performance: An Exploration of the Mediating Role of Customer Orientation," Journal of Business Ethics, Springer, vol. 91(1), pages 111-121, February.

    More about this item

    Keywords

    Agribusiness; Marketing;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ags:ifaamr:271026. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: AgEcon Search (email available below). General contact details of provider: https://edirc.repec.org/data/ifamaea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.