IDEAS home Printed from https://ideas.repec.org/r/eee/jbrese/v85y2018icp165-174.html

Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Lu, Jing & Meng, Yucan & Timmermans, Harry & Zhang, Anming, 2021. "Modeling hesitancy in airport choice: A comparison of discrete choice and machine learning methods," Transportation Research Part A: Policy and Practice, Elsevier, vol. 147(C), pages 230-250.
  2. Wagner, Gerhard & Schramm-Klein, Hanna & Steinmann, Sascha, 2020. "Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment," Journal of Business Research, Elsevier, vol. 107(C), pages 256-270.
  3. Jisu Jang & Jiyun Kang, 2026. "Positive Technology for Consumer Well‐Being: The Role of Blockchain‐Based Digital Product Passports in Mitigating Consumer Stress," Journal of Consumer Affairs, Wiley Blackwell, vol. 60(2), June.
  4. Wang, Siqi & Cheah, Jun-Hwa & Lim, Xin-Jean & Leong, Yee Choy & Choo, Wei Chong, 2022. "Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  5. Yunxin Liu, 2026. "Ready or not to checkout: The device effect on cart abandonment," Marketing Letters, Springer, vol. 37(1), pages 1-15, December.
  6. Wei Zheng & Hongliang Qiu & Alastair M. Morrison & Wei Wei & Xihua Zhang, 2022. "Landscape and Unique Fascination: A Dual-Case Study on the Antecedents of Tourist Pro-Environmental Behavioral Intentions," Land, MDPI, vol. 11(4), pages 1-20, March.
  7. Monika Kukar-Kinney & Angeline Close Scheinbaum & Larry Olanrewaju Orimoloye & Jeffrey R. Carlson & Heping He, 2022. "A model of online shopping cart abandonment: evidence from e-tail clickstream data," Journal of the Academy of Marketing Science, Springer, vol. 50(5), pages 961-980, September.
  8. Zhao, Haichuan & Wang, Xuehua & Jiang, Lan, 2021. "To purchase or to remove? Online shopping cart warning pop-up messages can polarize liking and purchase intention," Journal of Business Research, Elsevier, vol. 132(C), pages 813-836.
  9. Zongwei Li & Jixiang Liu & Jianing Chen & Yanhui Zhang, 2026. "Why consumers hesitate to pay online: Evidence from online transactions," Australian Journal of Management, Australian School of Business, vol. 51(1), pages 147-173, February.
  10. Böhm, Eva & Eggert, Andreas & Garnefeld, Ina & Holzmüller, Hartmut H. & Schaefers, Tobias & Steinhoff, Lena & Woisetschläger, David M., 2022. "Exploring the Customer Journey of Voice Commerce: A Research Agenda," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 6(4), pages 216-231.
  11. Lingyan Li & Dong Wang & Qian Li, 2025. "Research on Influencing Factors of Tourism Support Behavior of Residents in Health and Wellness Tourism Destination: The Moderating Role of Active Health," Sustainability, MDPI, vol. 17(10), pages 1-27, May.
  12. Georgios Gerasimou, 2020. "Decision Conflict, Power Logit, and the Deferral Outside Option," Papers 2008.04229, arXiv.org, revised Mar 2026.
  13. Tan, Ser Zian & Yang, Lin & Loo, Wee Hong, 2026. "Green Specificity: Igniting curiosity and arousing emotional ambivalence," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  14. Wang, Siqi & Lim, Xin-Jean & Luo, Xi & Cheah, Jun-Hwa, 2024. "To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  15. Petcharat, Thanatchaphan & Jattamart, Aungkana & Leelasantitham, Adisorn, 2023. "A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  16. Khan, Asad & Rezaei, Sajad & Valaei, Naser, 2022. "Social commerce advertising avoidance and shopping cart abandonment: A fs/QCA analysis of German consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  17. Tri-Quan Dang & Luan-Thanh Nguyen & Dang Thi Viet Duc, 2025. "Impulsive Buying and Compulsive Buying in Social Commerce: An Integrated Analysis using the Cognitive-Affective-Behavior Model and Theory of Consumption Values with PLS-SEM," SAGE Open, , vol. 15(2), pages 21582440251, May.
  18. Yunjeong Kim & Kyung Wha Oh, 2020. "Effects of Perceived Sustainability Level of Sportswear Product on Purchase Intention: Exploring the Roles of Perceived Skepticism and Perceived Brand Reputation," Sustainability, MDPI, vol. 12(20), pages 1-16, October.
  19. Valentín Gallart-Camahort & Luis Callarisa Fiol & Javier Sánchez García, 2023. "Influence of the Internet on Retailer’s Perceived Quality in the Generation of Retailer’s Brand Equity," Vision, , vol. 27(1), pages 33-47, February.
  20. Ishani Patharia Chopra & Charles Jebarajakirthy & Tanu Jain & Haroon Iqbal Maseeh, 2024. "Electronic shopping cart abandonment: What do we know and where should we be heading?," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-30, December.
  21. Anne Hamby & Cristel Russell, 2022. "How does ambivalence affect young consumers’ response to risky products?," Journal of the Academy of Marketing Science, Springer, vol. 50(4), pages 841-863, July.
  22. Kapoor, Anuj Pal & Vij, Madhu, 2021. "Following you wherever you go: Mobile shopping ‘cart-checkout’ abandonment," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  23. Morone, Andrea & Nemore, Francesco & Schirone, Dario Antonio, 2018. "Sales impact of servicescape's rational stimuli: A natural experiment," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 256-262.
  24. Sekhri, Sukriti & Tripathi, Sanjeev, 2026. "“Heart it or cart it†: The mere placement effect and its impact on purchase likelihood," Journal of Retailing and Consumer Services, Elsevier, vol. 92(C).
  25. Kaatz, Christopher, 2020. "Retail in my pocket– replicating and extending the construct of service quality into the mobile commerce context," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  26. Jan-Wei Lin & Hsiao-Chang Tsao, 2023. "Exploring First-Time and Repeat Volunteer Scuba Divers’ Environmentally Responsible Behaviors Based on the C-A-B Model," Sustainability, MDPI, vol. 15(14), pages 1-15, July.
  27. McLean, Graeme & Osei-Frimpong, Kofi & Al-Nabhani, Khalid & Marriott, Hannah, 2020. "Examining consumer attitudes towards retailers' m-commerce mobile applications – An initial adoption vs. continuous use perspective," Journal of Business Research, Elsevier, vol. 106(C), pages 139-157.
  28. Son, Junghwa & Kang, Ji Hye & Jang, Sungha, 2019. "The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 421-427.
  29. Roy, Robin & Shaikh, Ateeque, 2024. "The impact of online consumer review confusion on online shopping cart abandonment: A mediating role of perceived risk and moderating role of mindfulness," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  30. Liu, Fu & Wei, Haiying & Wang, Xingyuan & Zhu, Zhenzhong & Chen, Haipeng Allan, 2023. "The influence of online review dispersion on consumers’ purchase intention: The moderating role of dialectical thinking," Journal of Business Research, Elsevier, vol. 165(C).
  31. Lesley G. Benson & Tinashe TR Ndoro, 2022. "An Investigation into Online Shopping Cart Abandonment in South Africa," International Review of Management and Marketing, International Review of Management and Marketing, vol. 12(3), pages 26-30, May.
  32. Dastane, Omkar & Goi, Chai Lee & Rabbanee, Fazlul, 2020. "A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL)," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
  33. Ishani Patharia & Tanu Jain, 2024. "Antecedents of Electronic Shopping Cart Abandonment during Online Purchase Process," Business Perspectives and Research, , vol. 12(3), pages 400-418, July.
  34. Li, Chenxi & Chen, Jing (Elaine) & Peng, Siyu & Huang, Jinsong & Sha, Xiqing, 2024. "Examining the effects of weather on online shopping cart abandonment: Evidence from an online retailing platform," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  35. Liu, Na & Li, Jing, 2024. "The time code of online consumption: Exploring the impact of work hours on online consumption in the retail industry," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  36. Ameen, Nisreen & Shah, Mahmood Hussain & Sims, Julian & Choudrie, Jyoti & Willis, Robert, 2020. "Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
  37. Shawn Berry, 2025. "Antecedents of Consumer Regret Frequency: The Roles of Decision Agency, Status Signaling, and Online Shopping Preference," Papers 2512.24862, arXiv.org.
  38. Akhtar, Naeem & Ittefaq, Huma & Siddiqi, Umar Iqbal & Islam, Tahir & Hameed, Zahid & Kuzior, Aleksandra, 2024. "Zero-COVID and retail: Using multi-wave data to examine the role of perceived risk and psychological factors in shopping abandonment," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.