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Empirische Bestandsaufnahme des Software-as-a-Service-Einsatzes in kleinen und mittleren Unternehmen

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  • Haselmann, Till
  • Röpke, Christian
  • Vossen, Gottfried

Abstract

Cloud-Service-Provider werben gerne damit, dass Software-as-a-Service besonders auch für kleines oder mittleres Unternehmen (KMU) attraktiv sei. Diese könnten durch die Benutzung von Cloud-Services Kosten einsparen und ihre IT-Landschaft flexibler gestalten. Allerdings ist noch nicht gründlich untersucht worden, wie die KMU selbst diese potentiellen Vorteile einschätzen. Zu diesem Zweck präsentiert dieser Bericht die Ergebnisse einer Studie unter 55 deutschen Unternehmen, die ihre jeweilige Sicht auf Software-as-a-Service zum Ausdruck bringen konnten. Zuerst wird die derzeitige Situation der IT in den Unternehmen dargestellt. Im Anschluss wird die jeweilige Relevanz verschiedener Rahmenbedingungen sowie Gründen für und gegen eine Nutzung von Cloud-Software überprüft. Die Ergebnisse werden schließlich in der Diskussion in Zusammenhang gebracht. Es zeigt sich dabei, dass eine nennenswerte Diskrepanz zwischen der Einschätzung auf Anbieter- und Nutzerseite existiert. Hierüber werden einige Hypothesen aufgestellt, die in zukünftiger Forschung zu adressieren sind.

Suggested Citation

  • Haselmann, Till & Röpke, Christian & Vossen, Gottfried, 2011. "Empirische Bestandsaufnahme des Software-as-a-Service-Einsatzes in kleinen und mittleren Unternehmen," Arbeitsberichte des Instituts für Wirtschaftsinformatik 131, University of Münster, Department of Information Systems.
    • Handle: RePEc:zbw:wwuiwi:131
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    1. Pfohl, Hans-Christian, 2006. "Abgrenzung der Mittel- und Kleinbetriebe von Großbetrieben," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 28033, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Buxmann, Peter & Hess, Thomas & Lehmann, Sonja, 2008. "Software as a Service," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 35840, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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