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The Role of Digital Technologies in Shaping SME Management Accounting: Evidence and Implications from South Africa

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  • Mdhlalose, Dickson

Abstract

South African small and medium-sized enterprises (SMEs) account for around 34% of national GDP and generate around 60% of employment; however, they continue to be disproportionately impacted by financial management inadequacies. This paper investigates whether the expansion of accessible digital accounting technologies such as cloud-based accounting software, mobile financial applications, and artificial intelligence-assisted analytics is significantly altering the adoption and utility of management accounting information among South African SME owners and managers, or if it simply automates non-value-added compliance tasks. This study synthesises evidence from an integrative review of 60 peer-reviewed sources published between 2020 and 2026, focusing on four thematic domains: digital transformation in the accounting profession; cloud software adoption by SMEs; the evolving advisory role of external accountants; and the triangular relationship among technology use, financial literacy, and decision-making quality. The study contends that digital technologies establish a legitimate yet contingent avenue for improved management accounting participation; their transformative potential is realised solely when supported by sufficient financial literacy, the development of digital skills, and contextually suitable software design. Essential recommendations are aimed at small and medium-sized enterprise owners, accounting practitioners, software developers, and policymakers in South Africa.

Suggested Citation

  • Mdhlalose, Dickson, 2026. "The Role of Digital Technologies in Shaping SME Management Accounting: Evidence and Implications from South Africa," EconStor Preprints 341046, ZBW - Leibniz Information Centre for Economics.
  • Handle: RePEc:zbw:esprep:341046
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    JEL classification:

    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • O55 - Economic Development, Innovation, Technological Change, and Growth - - Economywide Country Studies - - - Africa

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