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Human Resource Management in Professional Service Firms: a Systematic Literature Review

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  • Sokolov, D.
  • Zavyalova, E.

Abstract

Human resource management in professional service firms is one of the most important instruments for promoting sustainable competitive advantage. However, the questions of what HRM-related challenges such firms face and how they utilize HRM practices in order to address these challenges are not fully answered. Using a systematic literature review of 79 peer-reviewed journals, we attempt to contribute to answering to these questions. We analyzed the contribution of the articles by four HRM issues in PSF: "herding cats" problem, multiple commitment, autonomy and informality, and alternative incentives. As result, we identified possible gaps in the literature that could serve as the directions for future research.

Suggested Citation

  • Sokolov, D. & Zavyalova, E., 2017. "Human Resource Management in Professional Service Firms: a Systematic Literature Review," Working Papers 8599, Graduate School of Management, St. Petersburg State University.
    • Handle: RePEc:sps:wpaper:8599
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    Keywords

    human resource management; HRM; professional service firms; systematic literature review;
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