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Big Data-Based Peer-to-Peer Lending Fintech: Surveillance System through Utilization of Google Play Review

Author

Listed:
  • Pranata, Nika

    (Asian Development Bank Institute)

  • Farandy, Alan Ray

    (Asian Development Bank Institute)

Abstract

Peer-to-peer lending (P2PL) FinTech is growing rapidly in Indonesia. With its flexibility and simplicity, P2PL reduces the financing gap that cannot be fulfilled by banks. However, the rapid development of P2PL also raises a number of problems that burden users such as unethical debt collection methods and the imposition of excessive interest rate and other costs that potentially threaten national financial system stability. Therefore, by utilizing big data, which in this case is 40,650 reviews from 110 P2PLs obtained from Google Play from March 2016 to August 2018, we build a big data-based P2PL surveillance system based on four aspects: legality, review rating, debt collection methods, and level of interest rates and other costs. By using relational database, structured query language (SQL), and text analysis, we found that (i) the majority of P2PL in Google Play are unauthorized; (ii) on average, authorized P2PL receives a better review rating; (iii) there are a lot of negative reviews related to unethical debt collection methods and excessive imposition of interest rate; and (iv) four P2PLs required special supervision from the Indonesia Financial Service Authority (OJK). Furthermore, the OJK should not passively wait for official reports to be filed by the public regarding violations of P2PL businesses. Through this big data-based system, the OJK can find these violations proactively because the system can act as an early warning system for the OJK in terms of P2PL surveillance.

Suggested Citation

  • Pranata, Nika & Farandy, Alan Ray, 2019. "Big Data-Based Peer-to-Peer Lending Fintech: Surveillance System through Utilization of Google Play Review," ADBI Working Papers 943, Asian Development Bank Institute.
    • Handle: RePEc:ris:adbiwp:0943
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    References listed on IDEAS

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    1. Gregor Dorfleitner & Lars Hornuf & Matthias Schmitt & Martina Weber, 2017. "FinTech in Germany," Springer Books, Springer, number 978-3-319-54666-7, September.
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    Cited by:

    1. Angela Tritto & Yujia He & Victoria Amanda Junaedi, 2020. "Governing the gold rush into emerging markets: a case study of Indonesia’s regulatory responses to the expansion of Chinese-backed online P2P lending," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 6(1), pages 1-24, December.

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    More about this item

    Keywords

    fintech; peer to peer lending; big data; review; Google Play;
    All these keywords.

    JEL classification:

    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors
    • G24 - Financial Economics - - Financial Institutions and Services - - - Investment Banking; Venture Capital; Brokerage
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation

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