IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this paper

The human resource related activities and quality function deployment

Listed author(s):
  • Bojadziev, Marjan
  • Bocevska, Kristina

The idea of paper is to explore the function of HR department, but from standpoint of service quality provided by HR department. The service quality for the department mentioned above, within the organization, will be presented as category, depending from a couple of factors including the type of business, the level of organizational development in terms of organization lifecycle, the range or organization, etc. The HR function that will be a subject of research and evaluation, but in terms of service quality level provided to the employees will include training and developed activities, career development, and then performance appraisal system and compensation as well. The research will have to answer the question of how the quality for HR function are (no)related with other factors, and from that sense, the usage of the paper is expected to be put in function when design internal processes related with HR function; as well as to be foreseen the possible problem that may occur in organization regarding the independent categorization as of type of business etc.

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

File URL:
File Function: original version
Download Restriction: no

Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 43677.

in new window

Date of creation: 2009
Handle: RePEc:pra:mprapa:43677
Contact details of provider: Postal:
Ludwigstra├če 33, D-80539 Munich, Germany

Phone: +49-(0)89-2180-2459
Fax: +49-(0)89-2180-992459
Web page:

More information through EDIRC

No references listed on IDEAS
You can help add them by filling out this form.

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:43677. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Joachim Winter)

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.