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Survey Results of the New Health Care Worker Study: Implications of Changing Employment Patterns


  • Isik Urla Zeytinoglu
  • Margaret Denton
  • Sharon Davies
  • Andrea Baumann
  • Jennifer Blythe
  • Ann Higgins


This report examines the effects of contemporary employment arrangements on the quality of nursing work life, and the implications of these employment arrangements for individual nurses, the hospitals, and also for the organization. First we look at nurse work status (full-time, part-time or casual job), contract status (permanent or temporary), and employment preference as factors affecting commitment to the hospital and profession, job satisfaction, retention in the organization, and absenteeism from work. Second, we examine stress, burnout, and physical occupational health problems (in particular, musculoskeletal disorders), as affecting nurse and hospital outcomes. This project investigated how the quality of nursing worklife and career choices differ for nurses in full-time, part-time and casual employment, and whether nurses who have the employment arrangements they prefer enjoy a standard of worklife that encourages retention. We collected data for the study from 1,396 nurses employed at three large teaching hospitals in Southern Ontario (Hamilton Health Sciences, Kingston General Hospital, and St. Michael's Hospital in Toronto) using the New Health Care Worker Questionnaire. Results indicate that although a substantial majority of the nurses were employed in the type of job that they preferred, problems of stress, burnout and physical health problems were reported. Further, these problems affected the nurses' job satisfaction, commitment, and propensity to leave the hospitals.

Suggested Citation

  • Isik Urla Zeytinoglu & Margaret Denton & Sharon Davies & Andrea Baumann & Jennifer Blythe & Ann Higgins, 2005. "Survey Results of the New Health Care Worker Study: Implications of Changing Employment Patterns," Quantitative Studies in Economics and Population Research Reports 394, McMaster University.
  • Handle: RePEc:mcm:qseprr:394

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    References listed on IDEAS

    1. Margaret Denton & Isik Urla Zeytinoglu & Sharon Davies, 2003. "Organizational Change and the Health and Well-Being of Home Care Workers," Social and Economic Dimensions of an Aging Population Research Papers 110, McMaster University.
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    Cited by:

    1. Isik U. Zeytinoglu & Margaret Denton & Sharon Davies & Andrea Baumann & Jennifer Blythe & Linda Boos, 2007. "Deteriorated External Work Environment, Heavy Workload and Nurses' Job Satisfaction and Turnover Intention," Canadian Public Policy, University of Toronto Press, vol. 33(s1), pages 31-48, January.
    2. Zeytinoglu, Isik U. & Denton, Margaret & Plenderleith, Jennifer Millen, 2011. "Flexible employment and nurses' intention to leave the profession: The role of support at work," Health Policy, Elsevier, vol. 99(2), pages 149-157, February.

    More about this item


    health care workers; employment status; nurses; job satisfaction; commitment; stress; burnout; physical health problems; MSD; propensity to leave;

    JEL classification:

    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets
    • I18 - Health, Education, and Welfare - - Health - - - Government Policy; Regulation; Public Health

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