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Design Of Cooperative Processes In A Customer-Supplier Relationship: An Approach Based On Simulation And Decision Theory


  • François Galasso

    () (LAAS-MOGISA - LAAS - Laboratoire d'analyse et d'architecture des systèmes [Toulouse] - INP - Institut National Polytechnique [Toulouse] - INSA Toulouse - Institut National des Sciences Appliquées - Toulouse - INSA - Institut National des Sciences Appliquées - UPS - Université Paul Sabatier - Toulouse 3 - CNRS - Centre National de la Recherche Scientifique)

  • Caroline Thierry

    (IRIT - Institut de recherche en informatique de Toulouse - INP - Institut National Polytechnique [Toulouse] - UT1 - Université Toulouse 1 Capitole - UT2 - Université Toulouse 2 - UPS - Université Paul Sabatier - Toulouse 3 - CNRS - Centre National de la Recherche Scientifique)


Performance improvement in supply chains, taking into account customer demand in the tactical planning process is essential. It is more and more difficult for the customers to ensure a certain level of demand over a medium term horizon as their own customers ask them for personalisation and fast adaptation. It is thus necessary to develop methods and decision support systems to reconcile the order and book processes. In this context, this paper intends firstly to relate decision under uncertainty and the industrial point of view based on the notion of risk management. This serves as a basis for the definition of an approach based on simulation and decision theory that is dedicated to the design of cooperative processes in a customer-supplier relationship. This approach includes the evaluation, in terms of risk, of different cooperative processes using a simulation-dedicated tool. The evaluation process is based on an exploitation of decision theory concepts and methods. The implementation of the approach is illustrated on an academic example typical of the aeronautics supply chain.

Suggested Citation

  • François Galasso & Caroline Thierry, 2008. "Design Of Cooperative Processes In A Customer-Supplier Relationship: An Approach Based On Simulation And Decision Theory," Working Papers hal-00332868, HAL.
  • Handle: RePEc:hal:wpaper:hal-00332868
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    References listed on IDEAS

    1. Dudek, Gregor & Stadtler, Hartmut, 2005. "Negotiation-based collaborative planning between supply chains partners," European Journal of Operational Research, Elsevier, vol. 163(3), pages 668-687, June.
    2. Tang, Christopher S., 2006. "Perspectives in supply chain risk management," International Journal of Production Economics, Elsevier, vol. 103(2), pages 451-488, October.
    3. Hau L. Lee & V. Padmanabhan & Seungjin Whang, 1997. "Information Distortion in a Supply Chain: The Bullwhip Effect," Management Science, INFORMS, vol. 43(4), pages 546-558, April.
    4. Mula, J. & Poler, R. & Garcia-Sabater, J.P. & Lario, F.C., 2006. "Models for production planning under uncertainty: A review," International Journal of Production Economics, Elsevier, vol. 103(1), pages 271-285, September.
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