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Information Systems and Organizational Embedding: An Analysis of Technical and Structural Success Factors
[Systèmes d'Information et ancrage organisationnel : Analyse des facteurs techniques et structurels de réussite]

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  • Abdelaaziz Lekbich

    (FSJES Agadir, Université Ibn Zohr = Ibn Zohr University [Agadir])

Abstract

:In an increasingly digitalized supply chain environment, information systems (IS) are emerging as strategic driversof operational performance. This study develops an explanatory model that integrates both technical dimensionsof IS (information quality, system quality, service quality) and organizational conditions that facilitate adoption(managerial support, user training, participation), in order to assess their impact on perceived logisticsperformance. The analysis is based on survey data collected from 279 respondents across 67 Moroccanpharmaceutical distribution firms, using structural equation modeling (PLS-SEM). Findings confirm the mediatingrole of IS quality and highlight the importance of an integrated approach combining technical robustness andorganizational alignment. The study offers theoretical insights and managerial recommendations for optimizing ISin high-stakes logistics environments. Keywords: Information systems, logistics performance, IS quality, PLS modeling, pharmaceutical sector,Morocco. Classification JEL : M15, L65, M11, L86 Paper type: Empirical Research

Suggested Citation

  • Abdelaaziz Lekbich, 2025. "Information Systems and Organizational Embedding: An Analysis of Technical and Structural Success Factors [Systèmes d'Information et ancrage organisationnel : Analyse des facteurs techniques et str," Post-Print hal-05246698, HAL.
    • Handle: RePEc:hal:journl:hal-05246698
    DOI: 10.5281/zenodo.17084954
    as

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    Keywords

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    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • L65 - Industrial Organization - - Industry Studies: Manufacturing - - - Chemicals; Rubber; Drugs; Biotechnology; Plastics
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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