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Time is Ticking: French healthcare teams and their managers navigating time challenges with their collective competency

Author

Listed:
  • Samira Hanna

    (GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - Institut Agro Rennes Angers - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement)

  • Romain Lonceint

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - Nantes Univ - IAE Nantes - Nantes Université - Institut d'Administration des Entreprises - Nantes - Nantes Université - pôle Sociétés - Nantes Univ - Nantes Université, IMT Atlantique - DI2S - Département Interdisciplinaire de Sciences Sociales - IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris])

  • Frédérique Chédotel

    (GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - Institut Agro Rennes Angers - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement, IAE Angers - Institut d'Administration des Entreprises (IAE) - Angers - UA - Université d'Angers)

Abstract

This study explores the time management challenges faced by French healthcare teams and their managers. It examines how these teams use their collective competencies to overcome these challenges. The research question, ‘How does the care team use its collective competency to address time management challenges?' addresses a crucial matter: the pressing issue of deteriorating working conditions in healthcare, characterised by increased work intensity, overload, and time pressure. Understanding this relationship leads to increased job satisfaction, decreased absenteeism, and improved efficiency in healthcare. This study explores the theoretical foundations of temporality management and collective competency. It defines these key terms and examines how time management for healthcare professionals can be implemented in a concrete way. The methodology includes a qualitative approach, using observations and interviews with healthcare managers and their teams. It presents two case studies conducted at a university medical centre in western France: one in a neurovascular unit and the other in the operating room. The findings highlight the complexity of managing work schedules and the role of collective competency in addressing these challenges. A thematic analysis has been conducted using Nvvio to extract quotes that identify key attributes of collective competency and discuss how these attributes help the response to temporality management challenges. From a theoretical perspective the research contributes to the understanding of temporality management in healthcare and the role of collective competency in addressing these challenges. It suggests that effective time management in healthcare requires a collective approach that leverages the collective competency of care teams. From a managerial perspective, it shows the challenges faced by healthcare managers in managing their teams' time.

Suggested Citation

  • Samira Hanna & Romain Lonceint & Frédérique Chédotel, 2025. "Time is Ticking: French healthcare teams and their managers navigating time challenges with their collective competency," Post-Print hal-05144948, HAL.
    • Handle: RePEc:hal:journl:hal-05144948
    Note: View the original document on HAL open archive server: https://hal.science/hal-05144948v1
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    References listed on IDEAS

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    1. Emmanuel Abord de Chatillon & Chakor Tarik & Commeiras Nathalie, 2022. "Santé au travail dans les métiers du soin. Panorama de la recherche francophone sur la santé au travail dans les métiers du soin (introduction au dossier spécial)," Post-Print hal-04809502, HAL.
    2. Prot, D. & Bellenguez-Morineau, O. & Lahlou, C., 2013. "New complexity results for parallel identical machine scheduling problems with preemption, release dates and regular criteria," European Journal of Operational Research, Elsevier, vol. 231(2), pages 282-287.
    3. Sophie Randon & Christophe Baret & Prioul Christine, 2011. "La prévention de l'absentéisme du personnel soignant en gériatrie : du savoir académique à l'action managériale," Post-Print hal-00690799, HAL.
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    5. C. Beaucourt & P. Louart, 2011. "Le besoin de santé organisationnelle dans les établissements de soins : l'impact du care collectif," Post-Print hal-00803081, HAL.
    6. Véronique Achmet & Nathalie Commeiras, 2018. "Restrictions budgétaires et gestion de l’absentéisme des infirmiers par les cadres de santé du secteur hospitalier public : quelles conséquences ?," Post-Print hal-02998331, HAL.
    7. Pascale Gentil & Frédérique Chédotel, 2018. "Outils et pratiques pour une compétence collective en situation. Le cas de la méthode agile Scrum," Revue française de gestion, Lavoisier, vol. 0(1), pages 101-114.
    8. Bénédicte Berthe & Marc Dumas, 2020. "« Le présentéisme et ses leviers émotionnels comme problématique managériale : une étude par entretiens semi-directifs auprès du personnel soignant »," Post-Print hal-02525229, HAL.
    9. Frédérique Chédotel & Pascale Gentil, 2018. "Outils et pratiques pour une compétence collective en situation. Le cas de la méthode agile," Post-Print halshs-01615084, HAL.
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