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Scaling in social enterprises: the case of digital social innovations
[Escalar empresas sociales: el caso de las innovaciones sociales digitales]

Author

Listed:
  • Müge Özman

    (LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Cédric Gossart

    (LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - UEVE - Université d'Évry-Val-d'Essonne - Université Paris-Saclay - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], IMT-BS - DEFI - Département Droit, Economie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

Abstract

While a significant body of research examines how offline social enterprises scale social impact, research on scaling in the case of digital social innovations is limited. This is an important issue to address because digital social enterprises have different resources at their disposal, which may facilitate or hinder various scaling strategies used by social enterprises. Distinguishing between three scaling strategies (scaling out, scaling up, scaling deep), we develop indicators to account for scaling in digital social enterprises. Using these indicators, we carry out a clustering analysis on a dataset composed of 189 civic engagement platforms in Europe. Our research reveals three types of platforms in terms of their scaling orientations, which are grassroots, technology provision, and data-based.

Suggested Citation

  • Müge Özman & Cédric Gossart, 2024. "Scaling in social enterprises: the case of digital social innovations [Escalar empresas sociales: el caso de las innovaciones sociales digitales]," Post-Print hal-04408842, HAL.
  • Handle: RePEc:hal:journl:hal-04408842
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