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Resilience of a humanitarian supply chain during a major health crisis. Conceptualization based on the case of Médecins Sans Frontières Logistique
[De la résilience d’une chaîne logistique humanitaire en temps de crise sanitaire majeure : conceptualisation à partir du cas MSF Logistique]

Author

Listed:
  • Sylvie Michel

    (IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux)

  • Sylvie Gerbaix

    (MRM - Montpellier Research in Management - UPVD - Université de Perpignan Via Domitia - UM - Université de Montpellier, AMU ECO - Aix-Marseille Université - Faculté d'économie et de gestion - AMU - Aix Marseille Université)

  • Marc Bidan

    (LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - Nantes Univ - IAE Nantes - Nantes Université - Institut d'Administration des Entreprises - Nantes - Nantes Université - pôle Sociétés - Nantes Univ - Nantes Université, Nantes Univ - EPUN - Nantes Université - Ecole Polytechnique de l'Université de Nantes - Nantes Université - pôle Sciences et technologie - Nantes Univ - Nantes Université)

Abstract

This article is based on a unique and emblematic case study. It aims to investigate and analyze the dimensions of the resilience of a humanitarian supply chain in the face of a major crisis such as that of Covid-19. Our main question can be formulated as follows: What are the major characteristics that make a humanitarian supply chain resilient? Our results offered a conceptual framework with four dimensions: reorganization capacity, collaboration, agility, and humanitarian culture. To be deployed, these dimensions require both proactive and reactive actions. These actions are presented in this article. There are two main factors that explain this resilience: its information system (IS) (robustness, transversality, agility) and its humanitarian culture.

Suggested Citation

  • Sylvie Michel & Sylvie Gerbaix & Marc Bidan, 2022. "Resilience of a humanitarian supply chain during a major health crisis. Conceptualization based on the case of Médecins Sans Frontières Logistique [De la résilience d’une chaîne logistique humanita," Post-Print hal-04140368, HAL.
    • Handle: RePEc:hal:journl:hal-04140368
    DOI: 10.3917/mav.132.0091
    Note: View the original document on HAL open archive server: https://hal.science/hal-04140368v1
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    References listed on IDEAS

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    1. Emma Brandon-Jones & Brian Squire & Chad W. Autry & Kenneth J. Petersen, 2014. "A Contingent Resource-Based Perspective of Supply Chain Resilience and Robustness," Journal of Supply Chain Management, Institute for Supply Management, vol. 50(3), pages 55-73, July.
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