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Implementation of a process continuous improvement in the MSHS services
[Mise en place d'une démarche d'amélioration continue dans les services de la Maison des Sciences de l'Homme et de la Société]

Author

Listed:
  • Geneviève Robert

    (MSHS de Poitiers - Maison des sciences de l'homme et de la société de Poitiers - UP - Université de Poitiers = University of Poitiers - CNRS - Centre National de la Recherche Scientifique)

Abstract

The project aims to conceptualize and implement a system that will improve user service at different identified levels. This is the beginning of a management culture guided by quality.

Suggested Citation

  • Geneviève Robert, 2015. "Implementation of a process continuous improvement in the MSHS services [Mise en place d'une démarche d'amélioration continue dans les services de la Maison des Sciences de l'Homme et de la Société," Post-Print hal-01338880, HAL.
    • Handle: RePEc:hal:journl:hal-01338880
    Note: View the original document on HAL open archive server: https://hal.science/hal-01338880
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    References listed on IDEAS

    as
    1. ., 2013. "Conceptual framework and analytical methodologies," Chapters, in: International Review of National Competitiveness, chapter 3, pages 23-58, Edward Elgar Publishing.
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    5. Huaizhi Su & Peng Qin & Zhihai Qin, 2013. "A Method for Evaluating Sea Dike Safety," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 27(15), pages 5157-5170, December.
    6. Bernedette Umali Cornelius & Ukpepi Obinna I. Enukoha & Esu, 2013. "Method of Teaching," Journal of Social Sciences (COES&RJ-JSS), , vol. 2(3), pages 159-166, July.
    7. ., 2013. "Methodology and data description," Chapters, in: Global Entrepreneurship and Development Index 2013, chapter 6, pages iii-iii, Edward Elgar Publishing.
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