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Figures that manage sociotechnical change
[Les figures de la gestion du changement sociotechnique]

Author

Listed:
  • François-Xavier de Vaujany

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

Computers and software occupy an ever bigger place in an organization's activities. Studying the social dynamics of their uses has thus become a major preoccupation for the social sciences. An overview of recent studies, in particular "structurationist" research, on this subject is presented; and a federative model, suggested. This archetypical model corresponds to three stylized situations of sociotechnical change (a neutral, regenerated and disturbed archetype) that, in some cases, can be aligned to reconstitute "appropriative trajectories". This theoretical framework is applied to various sorts of information technology, in particular: enterprise resource planning (ERP) software, intranets and electronic messaging systems. Beyond merely understanding the social dynamics, the effort is made to link appropriative trajectories with the "logics of control" specific to them. The latter correspond to figures of management (the channel, facilitator and catalyst), which are described.

Suggested Citation

  • François-Xavier de Vaujany, 2003. "Figures that manage sociotechnical change [Les figures de la gestion du changement sociotechnique]," Post-Print hal-00644422, HAL.
    • Handle: RePEc:hal:journl:hal-00644422
    DOI: 10.4000/sdt.32451
    Note: View the original document on HAL open archive server: https://hal.science/hal-00644422v1
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    Citations

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    Cited by:

    1. de Vaujany, François-Xavier & Fomin, Wlad, 2006. "Design in practice: bridging the gap between design and use dichotomies in practice-based studies," MPRA Paper 1313, University Library of Munich, Germany.
    2. Pascal Mantel, 2018. "Territoires professionnels en tension : De la recomposition d’un monopole par l’Ordre des Experts-Comptables français," Post-Print hal-01907942, HAL.
    3. Emmanuel Laffort & Emmanuelle Cargnello-Charles, 2013. "La balance appropriative comme outil de réduction du risque de fraude en finance de marché," Post-Print hal-02062319, HAL.

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