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Planned Behaviour Theory: An Examination of the Intention to Return among Indonesian Hotel Resort Tourists

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Listed:
  • Igus Rahmat Ginanjar

    (Universitas Pendidikan Indonesia, Polytechnic LP3i, Bandung, Indonesia Author-2-Name: Ratih Hurriyati Author-2-Workplace-Name: Universitas Pendidikan Indonesia, Bandung and Indonesia Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

Objective � The intention of visitors of resort hotels is a highly studied topic. More specifically, the aim of the study is to analyse the intention of tourists to return to resort hotels in Indonesia. Methodology/Technique � An explanatory method was used with 388 visitors of resort hotels selected as the sample based on a random sampling technique. The chosen data analysis method is covariant SEM. Findings � The results confirm that the intention to return is based on the planned behaviour theory with variable factor weights. The intention to return can be predicted from the statements of hotel visitors based on responses about their affection, cognition and behaviour. Novelty � The statements provided in this study that show that visitors' expectations of multidimensional resort hotels identifies a need for improvement. This research emphasizes the importance of examining the behaviour of hotel visitors. Type of Paper: Empirical

Suggested Citation

  • Igus Rahmat Ginanjar, 2019. "Planned Behaviour Theory: An Examination of the Intention to Return among Indonesian Hotel Resort Tourists," GATR Journals jmmr205, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:jmmr205
    as

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    References listed on IDEAS

    as
    1. Foxall, Gordon R., 1986. "Theoretical progress in consumer psychology: The contribution of a behavioural analysis of choice," Journal of Economic Psychology, Elsevier, vol. 7(4), pages 393-414, December.
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      More about this item

      Keywords

      Intention to Return; Resort Hotel Tourist; Attitude; Indonesia; Tourist Destination.;
      All these keywords.

      JEL classification:

      • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
      • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
      • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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