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Evaluating the Impact of RTSMS ISO 39001 on Cognitive and Behavioural Change Among Institutional Road Users: Evidence from a Malaysian Safety Agency

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  • Azizie Bin Hamid

    (MITRANS, Universiti Teknologi MARA, 404050, Shah Alam, Malaysia Author-2-Name: Nuryantizpura Ahmad Rais Author-2-Workplace-Name: College of Engineering, Universiti Teknologi MARA, 40450, Shah Alam, Malaysia Author-3-Name: Wan Mazlina Wan Mohamed Author-3-Workplace-Name: MITRANS, Universiti Teknologi MARA, 404050, Shah Alam, Malaysia Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

" Objective - This study examines the impact of the Road Traffic Safety Management System (RTSMS) ISO 39001:2013 on changing the cognitive and behavioural patterns of road users within an institutional setting. Methodology - Using a case study of a national occupational safety agency in Malaysia, the research investigates whether the implementation of RTSMS significantly influences cognitive awareness and road-user behaviour. Data were collected from 57 respondents across 17 regional offices using an adapted Driver Behaviour Questionnaire (DBQ) and Driver Skill Inventory (DSI). Structural Equation Modelling (SEM) was applied to test three hypotheses. Findings - The analysis confirmed all hypotheses at a high level of significance (p

Suggested Citation

  • Azizie Bin Hamid, 2026. "Evaluating the Impact of RTSMS ISO 39001 on Cognitive and Behavioural Change Among Institutional Road Users: Evidence from a Malaysian Safety Agency," GATR Journals jber269, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:jber269
    DOI: https://doi.org/10.35609/jber.2026.10.4(2)
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    JEL classification:

    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • R41 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Transportation: Demand, Supply, and Congestion; Travel Time; Safety and Accidents; Transportation Noise
    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning

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