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Trial experience, satisfaction and incentive to bring another lawsuit: Does aspiration level influence winners and losers?

  • Eiji Yamamura

This paper used individual level data in Japan to explore how a complainant’s past trial experience influences their satisfaction and incentive to bring a future lawsuit. Controlling for kinds of incidents and a complainant’s individual characteristics, the major findings were; (1) there is a positive relationship between the experience and satisfaction for winners, whereas there is a significant negative relationship for losers, and (2) experience exerts a positive effect on the intention to bring a future lawsuit, not only for winners but also for losers. These results imply that, for losers, a past experience enhances the incentive to bring a future lawsuit, although the experience decreases a complainant’s satisfaction.

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File URL: http://www.eeri.eu/documents/wp/EERI_RP_2013_03.pdf
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Paper provided by Economics and Econometrics Research Institute (EERI), Brussels in its series EERI Research Paper Series with number EERI RP 2013/03.

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Date of creation: 03 Jan 2013
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Handle: RePEc:eei:rpaper:eeri_rp_2013_03
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