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ChatGPT and Beyond: Exploring the Responsible Use of Generative AI in the Workplace : An Interdisciplinary Perspective

Author

Listed:
  • Söllner, Matthias
  • Arnold, Thomas
  • Benlian, Alexander
  • Bretschneider, Ulrich
  • Knight, Caroline
  • Ohly, Sandra
  • Rudkowski, Lena
  • Schreiber, Gerhard
  • Wendt, Domenik

Abstract

Artificial intelligence (AI)-based systems are increasingly pervading most parts of our everyday life. Whether we are shopping online or looking for information at work, providers nowadays rely on AI-based models and seek to provide us with tailored support or guidance. Recently, a novel class of AI-based systems has gained widespread attention around the world. At the latest when Open AI’s ChatGPT reached 100 million users in just over 2 months after launch (by comparison, it took TikTok 9 months, and Instagram 2.5 years to reach this level (Bhaimiya 2023; UBS 2023)), the potential as well as the challenges associated with Generative AI (GenAI) are widely discussed in academia, industry, and the public.

Suggested Citation

  • Söllner, Matthias & Arnold, Thomas & Benlian, Alexander & Bretschneider, Ulrich & Knight, Caroline & Ohly, Sandra & Rudkowski, Lena & Schreiber, Gerhard & Wendt, Domenik, 2025. "ChatGPT and Beyond: Exploring the Responsible Use of Generative AI in the Workplace : An Interdisciplinary Perspective," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 155965, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    • Handle: RePEc:dar:wpaper:155965
    Note: for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/155965/
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