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Tercerización de Servicios Informáticos

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  • Ricardo ROCHA GARCIA

    ()

Abstract

Una caracterización económica de la tercerización de los procesos relacionado conlos servicios informáticos (Sector software & TI/BPO & O) en Colombia para elperíodo 2008-2011, así como un ejercicio de priorización para facilitar suinternacionalización. Dado que las estadísticas económicas siguen unaClasificación Internacional Industrial Uniforme (CIIU) basada en bienes yservicios finales, la estimación de las magnitudes y caracterización empresarialrequirió de entrevistas a expertos, la identificación de empresas, una encuesta porinternet y de imputaciones de variables no observadas. Los resultados revelan undinámico crecimiento para el período de análisis, pasando sus ingresos de 0,6% adel 1,1% del PIB, 67 mil empleos a 111 mil y exportaciones de US$ 246 millones aUS$ 446 millones. Las prioridades sectoriales para facilitar la internacionalizaciónseñalan el aprovechamiento de los tratados internacionales, el bilingüismo, lascertificaciones internacionales y los trámites.

Suggested Citation

  • Ricardo ROCHA GARCIA, 2013. "Tercerización de Servicios Informáticos," ARCHIVOS DE ECONOMÍA 010703, DEPARTAMENTO NACIONAL DE PLANEACIÓN.
  • Handle: RePEc:col:000118:010703
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    File URL: https://colaboracion.dnp.gov.co/CDT/Estudios%20Econmicos/394.pdf
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    More about this item

    Keywords

    tercerización; subcontratación; BPO; KPO; ITO;

    JEL classification:

    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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