IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this paper

TIC y productividad en las industrias de servicios en Colombia

Listed author(s):
  • Luis Gutiérrez


  • María Alderete


Este trabajo analiza los determinantes de la productividad laboral en las empresas de servicios de Colombia. En particular se examina la relación entre las tecnologías de la información y de la comunicación TIC (en términos de inversión y uso) y la productividad. El estudio encuentra que en conjunto, la inversión en TIC y el uso de las TIC incrementan la productividad laboral en un 18% en promedio, aproximadamente. La evidencia empírica sustenta la hipótesis de que los recursos tecnológicos de TIC (tanto inversiones en equipo como uso de TIC), junto con el capital no TIC, la capacitación, el porcentaje de capital extranjero y el porcentaje de empleados permanentes son los recursos más importantes que impactan positivamente sobre la productividad de las empresas de servicios de Colombia.This paper analyzes the determinants of labor productivity in services firms from Colombia. In particular, we examine the relationship between information and communication technologies ICT (in terms of investment and use) and productivity. The study finds that ICT investment and ICT use jointly increase labor productivity in approximately 18% (average). Empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with Non ICT capital, human resources, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in services firms from Colombia.

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

File URL:
Download Restriction: no

Paper provided by UNIVERSIDAD DEL ROSARIO in its series DOCUMENTOS DE TRABAJO with number 009602.

in new window

Length: 21
Date of creation: 21 May 2012
Handle: RePEc:col:000092:009602
Contact details of provider:

No references listed on IDEAS
You can help add them by filling out this form.

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

When requesting a correction, please mention this item's handle: RePEc:col:000092:009602. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Facultad de Economía)

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.