IDEAS home Printed from https://ideas.repec.org/p/col/000092/009602.html
   My bibliography  Save this paper

TIC y productividad en las industrias de servicios en Colombia

Author

Listed:
  • Luis Gutiérrez

    ()

  • María Alderete

    ()

Abstract

Este trabajo analiza los determinantes de la productividad laboral en las empresas de servicios de Colombia. En particular se examina la relación entre las tecnologías de la información y de la comunicación TIC (en términos de inversión y uso) y la productividad. El estudio encuentra que en conjunto, la inversión en TIC y el uso de las TIC incrementan la productividad laboral en un 18% en promedio, aproximadamente. La evidencia empírica sustenta la hipótesis de que los recursos tecnológicos de TIC (tanto inversiones en equipo como uso de TIC), junto con el capital no TIC, la capacitación, el porcentaje de capital extranjero y el porcentaje de empleados permanentes son los recursos más importantes que impactan positivamente sobre la productividad de las empresas de servicios de Colombia.This paper analyzes the determinants of labor productivity in services firms from Colombia. In particular, we examine the relationship between information and communication technologies ICT (in terms of investment and use) and productivity. The study finds that ICT investment and ICT use jointly increase labor productivity in approximately 18% (average). Empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with Non ICT capital, human resources, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in services firms from Colombia.

Suggested Citation

  • Luis Gutiérrez & María Alderete, 2012. "TIC y productividad en las industrias de servicios en Colombia," DOCUMENTOS DE TRABAJO 009602, UNIVERSIDAD DEL ROSARIO.
  • Handle: RePEc:col:000092:009602
    as

    Download full text from publisher

    File URL: http://repository.urosario.edu.co/bitstream/handle/10336/11122/9602.pdf
    Download Restriction: no

    Other versions of this item:

    More about this item

    Keywords

    TIC; productividad; Internet; Servicios;

    JEL classification:

    • L8 - Industrial Organization - - Industry Studies: Services
    • D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • L63 - Industrial Organization - - Industry Studies: Manufacturing - - - Microelectronics; Computers; Communications Equipment

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:col:000092:009602. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Facultad de Economía). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.