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TIC y productividad en las industrias de servicios en Colombia

  • Luis Gutiérrez


  • María Alderete


Este trabajo analiza los determinantes de la productividad laboral en las empresas de servicios de Colombia. En particular se examina la relación entre las tecnologías de la información y de la comunicación TIC (en términos de inversión y uso) y la productividad. El estudio encuentra que en conjunto, la inversión en TIC y el uso de las TIC incrementan la productividad laboral en un 18% en promedio, aproximadamente. La evidencia empírica sustenta la hipótesis de que los recursos tecnológicos de TIC (tanto inversiones en equipo como uso de TIC), junto con el capital no TIC, la capacitación, el porcentaje de capital extranjero y el porcentaje de empleados permanentes son los recursos más importantes que impactan positivamente sobre la productividad de las empresas de servicios de Colombia.This paper analyzes the determinants of labor productivity in services firms from Colombia. In particular, we examine the relationship between information and communication technologies ICT (in terms of investment and use) and productivity. The study finds that ICT investment and ICT use jointly increase labor productivity in approximately 18% (average). Empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with Non ICT capital, human resources, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in services firms from Colombia.

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Paper provided by UNIVERSIDAD DEL ROSARIO in its series DOCUMENTOS DE TRABAJO with number 009602.

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Length: 21
Date of creation: 21 May 2012
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Handle: RePEc:col:000092:009602
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