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Reinventing Society With Ia

In: INTELLIGENT AUTOMATION: Welcome to the World of HYPERAUTOMATION Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human

Author

Listed:
  • PASCAL BORNET
  • IAN BARKIN
  • JOCHEN WIRTZ

Abstract

So far, we have explained why, in our view, the world needs IA, and we have explored the components of IA and their promising future. IA is about supporting and augmenting the work currently done by people. Given its recent advances and those expected in the future, is there a risk that employees are not capable of working with IA? As IA performs work on behalf of knowledge workers, is there a risk of making them redundant? Would this be an opportunity to redefine work? What could be the impact on society? What are the imperatives to ensure that our world takes all the positive from IA while mitigating its downsides?…

Suggested Citation

  • Pascal Bornet & Ian Barkin & Jochen Wirtz, 2021. "Reinventing Society With Ia," World Scientific Book Chapters, in: INTELLIGENT AUTOMATION: Welcome to the World of HYPERAUTOMATION Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More H, chapter 5, pages 253-298, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811235849_0005
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    More about this item

    Keywords

    Intelligent Automation; IA; Hyperautomation; Artificial Intelligence; AI; Robotic Process Automation; RPA; Sentiment Analysis; Data Management Platforms; Speech Analytics; Smart Workflows;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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