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Artificial Intelligence, T-Shaped Teams, and Risk Management Post COVID-19 and Beyond

In: Corporate Risk Management after the COVID-19 Crisis

Author

Listed:
  • Linh Tu Ho
  • Christopher Gan

Abstract

We explore the opportunity to apply Artificial Intelligence (AI) and T-Shaped Teams in risk management post the COVID-19 crisis and beyond. First, the study describes the three stages of AI adoption and the interest in AI before and during the COVID-19 pandemic. Second, the importance of AI in risk management is assessed based on the analysis of the performance of AI-implemented firms. Third, the roles of workforce, especially T-Shaped teams, in adopting AI at the firm level are highlighted. The new Technology, Innovation, and In-practice functions of the T-shaped teams are discussed along with the opportunities and challenges when building a T-shaped team and adopting AI in enterprises. Next, a guide for building T-Shaped Teams for risk management using AI is developed with the flexibility to implement in a wide range of corporates. The study concludes with future direction on risk management strategies to respond to new risks and make better business decisions to address shocks in the economy.

Suggested Citation

  • Linh Tu Ho & Christopher Gan, 2023. "Artificial Intelligence, T-Shaped Teams, and Risk Management Post COVID-19 and Beyond," World Scientific Book Chapters, in: Suman Lodh & Monomita Nandy (ed.), Corporate Risk Management after the COVID-19 Crisis, chapter 6, pages 153-194, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9781800614239_0006
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