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The Role of AI Platforms for the Servitization of Manufacturing Companies

In: Smart Services Summit

Author

Listed:
  • Cosimo Barbieri

    (University of Florence)

  • Mario Rapaccini

    (University of Florence)

  • Federico Adrodegari

    (University of Brescia)

  • Nicola Saccani

    (University of Brescia)

  • Giulia Baccarin

    (MIPU—Predictive Hub)

Abstract

The paper sheds light on the interplay between the adoption of digital platforms for Artificial Intelligence (AI) and the servitization of manufacturing companies. Through the analysis of three cases that have been deployed with a commercial AI platform to provide advanced services such as health monitoring and predictive maintenance to industrial equipment and infrastructures, we conjecture about how manufacturing companies could benefit from the adoption of this kind of platform in their servitization journey.

Suggested Citation

  • Cosimo Barbieri & Mario Rapaccini & Federico Adrodegari & Nicola Saccani & Giulia Baccarin, 2021. "The Role of AI Platforms for the Servitization of Manufacturing Companies," Progress in IS, in: Shaun West & Jürg Meierhofer & Christopher Ganz (ed.), Smart Services Summit, pages 95-104, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-72090-2_9
    DOI: 10.1007/978-3-030-72090-2_9
    as

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