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Sentiment Analysis of Hotel Reviews in Greek: A Comparison of Unigram Features

In: Cultural Tourism in a Digital Era

Author

Listed:
  • George Markopoulos

    (University of Athens)

  • George Mikros

    (University of Athens, School of Philosophy)

  • Anastasia Iliadi

    (University of Athens)

  • Michalis Liontos

    (University of Athens)

Abstract

Web 2.0 has become a very useful information resource nowadays, as people are strongly inclined to express online their opinion in social media, blogs and review sites. Sentiment analysis aims at classifying documents as positive or negative according to their overall expressed sentiment. In this paper, we create a sentiment classifier applying Support Vector Machines on hotel reviews written in Modern Greek. Using a unigram language model, we compare two different methodologies and the emerging results look very promising.

Suggested Citation

  • George Markopoulos & George Mikros & Anastasia Iliadi & Michalis Liontos, 2015. "Sentiment Analysis of Hotel Reviews in Greek: A Comparison of Unigram Features," Springer Proceedings in Business and Economics, in: Vicky Katsoni (ed.), Cultural Tourism in a Digital Era, edition 127, pages 373-383, Springer.
  • Handle: RePEc:spr:prbchp:978-3-319-15859-4_31
    DOI: 10.1007/978-3-319-15859-4_31
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    Citations

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    Cited by:

    1. Maria Nefeli Nikiforos & Yorghos Voutos & Anthi Drougani & Phivos Mylonas & Katia Lida Kermanidis, 2021. "The Modern Greek Language on the Social Web: A Survey of Data Sets and Mining Applications," Data, MDPI, vol. 6(5), pages 1-29, May.
    2. Sofia Karampela & George Papapanos & Thanasis Kizos, 2019. "Perceptions of Agritourism and Cooperation: Comparisons between an Island and a Mountain Region in Greece," Sustainability, MDPI, vol. 11(3), pages 1-18, January.
    3. Yuguo Tao & Feng Zhang & Chunyun Shi & Yun Chen, 2019. "Social Media Data-Based Sentiment Analysis of Tourists’ Air Quality Perceptions," Sustainability, MDPI, vol. 11(18), pages 1-23, September.

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