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A Conceptual Framework for Developing and Evaluating Personalized Tourist Recommendation Systems Using Large Language Models

In: Innovation and Creativity in Tourism, Business and Social Sciences

Author

Listed:
  • Ioannis A. Nikas

    (University of Patras)

  • Athanasios Koutras

    (University of Peloponnese)

  • Antonopoulou Theodora

    (University of Patras)

Abstract

When planning for upcoming travel, it is essential to engage in systematic pre-trip preparation. To commence, travelers should first pinpoint their preferences, followed by conducting extensive research using various resources such as travel blogs, forums, tourism websites, social media platforms, and personal recommendations to compile a preliminary list of activities. Subsequently, these activities should be prioritized based on constraints such as time, budget, and accessibility, aligning with the travelers’ specific travel objectives. A detailed day-to-day itinerary should be developed, encompassing the prioritized activities while also allowing room for spontaneity and relaxation. Practical considerations like securing reservations, arranging transportation and accommodations, and planning appropriate clothing and gear should be addressed during this phase. Recent advancements in artificial intelligence (AI), particularly Large Language Models (LLMs) such as GPT-4, have significantly improved the process of travel planning. These advanced AI models offer personalized recommendations, streamline itinerary creation, and provide real-time updates. By analyzing travelers’ preferences and constraints, these tools suggest optimized plans, thus ensuring a tailored and dynamic approach to travel planning. This research proposes a comprehensive framework that integrates three key components: a survey designed to capture traveler profiles, interaction with an LLM for tailored recommendations, and an evaluation process focused on assessing satisfaction. A pilot study involving a two-stage survey has demonstrated the framework's potential to enhance travel planning by offering customized, dynamic, and highly satisfactory activity suggestions.

Suggested Citation

  • Ioannis A. Nikas & Athanasios Koutras & Antonopoulou Theodora, 2025. "A Conceptual Framework for Developing and Evaluating Personalized Tourist Recommendation Systems Using Large Language Models," Springer Proceedings in Business and Economics, in: Vicky Katsoni & Carlos Costa (ed.), Innovation and Creativity in Tourism, Business and Social Sciences, pages 515-530, Springer.
  • Handle: RePEc:spr:prbchp:978-3-031-78471-2_20
    DOI: 10.1007/978-3-031-78471-2_20
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    More about this item

    Keywords

    Travel planning; Pre-trip preparation; Personalized recommendations; Artificial Intelligence (AI); Large Language Models (LLMs); Comprehensive framework;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • C83 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Survey Methods; Sampling Methods
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • C45 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Neural Networks and Related Topics
    • Z31 - Other Special Topics - - Tourism Economics - - - Industry Studies
    • Z39 - Other Special Topics - - Tourism Economics - - - Other

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