Post-Pandemic Operational Performance: Redesigning Coffee Shops’ Inventory Management Strategy Using Economic Order Quantity, Just-In Time, and Supplier Partnership

COVID-19 has dramatically changed consumer behaviour and has significantly changed all business processes. Business organisations must be able to deal with the pandemic and rapid pace-based changes to enable flexible remote purchases. In this survey, the purpose of the inventory management strategy is to be considered, and the next one is to identify the design change based on the three main factors: economic order quantity, just-in time, and supplier partnership. The model in this study was built on HCMs or hierarchical component models by placing the 3 main factors as a higher-order construct (HOC) with 11 lower-order constructs (LOCs) that compose each higher construct. The findings in this study show that Inventory Shortages, Just-in Time Delivery by Supplier (JITDS), and Suppliers’ Quality (SQ) are the most significant forming components for each construct. The findings can be used to reference the academic and practical reorganisation of inventory management strategies. By empirically investigating the relationship between inventory management strategy components and operational performance, this study contributes to the on-going scholarly discussion on the link between inventory management strategy components and operational performance.