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Die Qualität von Berufsakademien aus Unternehmenssicht - eine empirische Untersuchung

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  • Naujoks, Petra
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    Gegenstand der Arbeit ist die Qualität von Berufsakademien aus Arbeitgebersicht. Es erfolgt zunächste eine Aufarbeitung der theoretischen Grundlagen für Dienstleistungsqualität, insbesondere aus der Perspektive von Bildungsinstitutionen, insbesondere von Berufsakademien. Anschließend erfolgt eine Befragung von 2470 Unternehmen, die derzeit mit Berufsakademien kooperieren. Die Befragung wurde elektronisch durchgeführt. 776 Unternehmen haben geantwortet. Die Anlayse liefert fünf Qualität determinierende Faktoren. Weitere Anlalysen decken die Stärke der einzelnen Faktoren auf die insgesamt empfundene Qualität auf. Abschließend wurden die Ergebnisse zu einem konzeptionellen Rahmen für eine dauerhafte Qualitätssicherung an Berufsakademien weiterentwickelt.

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    This book is provided by ZBW - German National Library of Economics in its series EconStor Theses with number 44353 and published in 2007.
    Handle: RePEc:zbw:esthes:44353
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