IDEAS home Printed from https://ideas.repec.org/a/wsi/ijimxx/v24y2020i08ns1363919620400022.html
   My bibliography  Save this article

Service-Oriented Business Models In Manufacturing In The Digital Era: Toward A New Taxonomy

Author

Listed:
  • TOR HELGE AAS

    (University of Agder, Universitetsveien 19, 4630 Kristiansand, Norway†NORCE Norwegian Research Centre, Universitetsveien 19, 4630 Kristiansand, Norway)

  • KARL JOACHIM BREUNIG

    (#x2021;Oslo Business School — OsloMet, Postboks 4 St. Olavs plass, 0130 Oslo, Norway)

  • MAGNUS MIKAEL HELLSTRÖM

    (#xA7;University of Agder, Jon Lilletunsvei 3, 4879 Grimstad, Norway¶Åbo Akademi University, Biskopsgatan 8, 20500 Åbo, Finland)

  • KATJA MARIA HYDLE

    (#x2225;University of Oslo, Postboks 1080 Blindern, 0316 Oslo, Norway**NORCE Norwegian Research Centre, Tullins Gate, 0166 Oslo, Norway)

Abstract

A stream of servitisation research has focused on the construction of taxonomies and typologies of product–service system business models (BMs). However, their relevance in the context of increased utilisation of digital technologies may be questioned. Thus, the purpose of this paper is to empirically revisit the existing product–service system BM taxonomies to explore the following research question: How can the BMs of servitised manufacturing firms be categorised in the digital era? The question is addressed through an embedded case study of five servitised firms. We found that the firms’ BMs varied with regard to the degree of the suppliers’ ownership of delivered products, degree of smartness of the services provided and degree of performance orientation of contracts. Based on these findings, we derived a new product–service system BM taxonomy with eight categories, presented in a 2 × 2 × 2 matrix, that significantly extends earlier taxonomies.

Suggested Citation

  • Tor Helge Aas & Karl Joachim Breunig & Magnus Mikael Hellström & Katja Maria Hydle, 2020. "Service-Oriented Business Models In Manufacturing In The Digital Era: Toward A New Taxonomy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(08), pages 1-15, December.
    • Handle: RePEc:wsi:ijimxx:v:24:y:2020:i:08:n:s1363919620400022
    DOI: 10.1142/S1363919620400022
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S1363919620400022
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S1363919620400022?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shen, Lei & Sun, Wanqin & Parida, Vinit, 2023. "Consolidating digital servitization research: A systematic review, integrative framework, and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    2. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:ijimxx:v:24:y:2020:i:08:n:s1363919620400022. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/ijim/ijim.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.