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Developing Continuous Improvement Capability

Author

Listed:
  • John Bessant

    (Centre for Research in Innovation Management, University of Brighton, Mithras House, Lewes Road, Falmer, Brighton BN1 9PH, United Kingdom)

Abstract

Dealing with complex and uncertain environments requires a steady stream of innovation as well as occasional radical transition. Developing mechanisms to secure such continuous improvement (CI) is seen as a major strategic priority for many organisations. In particular, it raises the challenge of increasing employee involvement in the innovation process and of mobilising widespread problem-solving and learning behaviour. This paper reports on a major five-year research programme in the United Kingdom which explores the implementation of high involvement incremental innovation activities. It presents a reference model developed in this work for helping position and guide organisations in their implementation of CI.

Suggested Citation

  • John Bessant, 1998. "Developing Continuous Improvement Capability," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 2(04), pages 409-429.
    • Handle: RePEc:wsi:ijimxx:v:02:y:1998:i:04:n:s1363919698000183
    DOI: 10.1142/S1363919698000183
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    Citations

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    Cited by:

    1. Ambra Galeazzo & Andrea Furlan & Andrea Vinelli, 2017. "The organizational infrastructure of continuous improvement – an empirical analysis," Operations Management Research, Springer, vol. 10(1), pages 33-46, June.
    2. Del Giudice, Manlio & Garcia-Perez, Alexeis & Scuotto, Veronica & Orlando, Beatrice, 2019. "Are social enterprises technological innovative? A quantitative analysis on social entrepreneurs in emerging countries," Technological Forecasting and Social Change, Elsevier, vol. 148(C).
    3. Figueiredo, Paulo N., 2002. "Does technological learning pay off? Inter-firm differences in technological capability-accumulation paths and operational performance improvement," Research Policy, Elsevier, vol. 31(1), pages 73-94, January.
    4. C Martin & M Metcalfe & H Harris, 2009. "Developing an implementation capacity: justifications from prior research," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(6), pages 859-868, June.
    5. Chris C. Gernreich & Sebastian Knop, 2019. "Empowering Creative Employees: Phase-Specific Support In The Front-End Of Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(08), pages 1-31, December.

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