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From women for women: The role of social media in online nonprofit activities during Wuhan lockdown

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  • Yiran Li
  • Yanto Chandra
  • Lin Nie
  • Yingying Fan

Abstract

The article examines the role of social media in mitigating information asymmetry and coordination problems during COVID‐19 epidemic crisis. We use “Sisters‐Fight‐Epidemic” online volunteering project during the outbreak of COVID‐19 in Wuhan, China, as a case to demonstrate how social media plays a role as a mechanism in linking multiple stakeholders and shaping their actions during the epidemic response. We show that social media facilitates the self‐organizing processes of volunteers and develops the emergency information networks, therefore enabling a relatively efficient relief responses to the needs of epidemic victims particularly female medical workers. This article also identifies spontaneous online volunteering project as a new form of nonprofit organization and as a new emergent response group that can leverage the strengths of social media in disaster responses to enable effective coordination, initiate advocacy, and improve transparency of relief efforts.

Suggested Citation

  • Yiran Li & Yanto Chandra & Lin Nie & Yingying Fan, 2020. "From women for women: The role of social media in online nonprofit activities during Wuhan lockdown," Public Administration & Development, Blackwell Publishing, vol. 40(5), pages 267-272, December.
    • Handle: RePEc:wly:padxxx:v:40:y:2020:i:5:p:267-272
    DOI: 10.1002/pad.1898
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    References listed on IDEAS

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    1. Gregory D. Saxton & Michelle A. Benson, 2005. "Social Capital and the Growth of the Nonprofit Sector," Social Science Quarterly, Southwestern Social Science Association, vol. 86(1), pages 16-35, March.
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    Cited by:

    1. Ting Zhao & Jialiang Xu & Yuan Tian & Qiwei Zhang & Junao Yuan, 2022. "Self‐organization's responses to the COVID‐19 pandemic in China," Public Administration & Development, Blackwell Publishing, vol. 42(2), pages 154-158, May.

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