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Reliability of standardized patients used in a communication study on international nurses in the United States of America

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  • Anne L. Bolstad
  • Yu Xu
  • Jay J. Shen
  • Margaret Covelli
  • Miriam Torpey

Abstract

As an evaluation method, standardized patients have a long history in medical education and research yet are less established in nursing. This paper explores the reliability of using standardized patients as the evaluative method in a communication competence pilot study with international nurses. Standardized patients and second raters scored the same encounters. We examined the scores by intraclass correlation coefficients. Anecdotal comments by the two types of raters were assessed qualitatively to highlight similarities and areas of difference between them. The results of reliability analysis for standardized patients scores for the composite variables of Establishing Communicative Rapport, Therapeutic Communication, Non‐Verbal Communication, and Overall Satisfaction ranged from 0.755 (P

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  • Anne L. Bolstad & Yu Xu & Jay J. Shen & Margaret Covelli & Miriam Torpey, 2012. "Reliability of standardized patients used in a communication study on international nurses in the United States of America," Nursing & Health Sciences, John Wiley & Sons, vol. 14(1), pages 67-73, March.
    • Handle: RePEc:wly:nuhsci:v:14:y:2012:i:1:p:67-73
    DOI: 10.1111/j.1442-2018.2011.00667.x
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    References listed on IDEAS

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    1. Linda H. Aiken & Robyn Cheung, 2008. "Nurse Workforce Challenges in the United States: Implications for Policy," OECD Health Working Papers 35, OECD Publishing.
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