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The Impact of Knowledge Management on the Economic Indicators of the Companies

Author

Listed:
  • Markić Marko

    (Oil AC d.o.o. Mostar - director, Bosnia and Herzegovina)

  • Požega Željko

    (Full professor, Faculty of Economics in Osijek, University of Josip Juraj Strossmayer in Osijek, Address: Osijek, Gajev trg 7, Croatia)

  • Crnković Boris

    (Full professor, Faculty of Economics in Osijek, University of Josip Juraj Strossmayer in Osijek, Croatia)

Abstract

This paper analyzes the impact of knowledge management on the organizational performance of companies measured through previously defined economic indicators. Knowledge management in the company is observed through the factors that make up a knowledge management system, namely: business processes, people (employees), and information technology, while the same has been done for economic indicators through indicators of liquidity, indebtedness, activity, economic efficiency, and profitability. Knowledge management as a variable is described by ordinal data, while the business indicator variable is described by quantitative, real data. Research shows that most large companies have built-in elements of knowledge management, some medium-sized companies are involved in this process, and most small companies have not developed management strategies in which knowledge management exists as an important factor. The research also proves that there is a positive correlation between knowledge management and economic indicators, i.e., in other words, the research shows that knowledge management has a positive impact on reducing indebtedness and increasing liquidity, activity, economic efficiency, and profitability.

Suggested Citation

  • Markić Marko & Požega Željko & Crnković Boris, 2022. "The Impact of Knowledge Management on the Economic Indicators of the Companies," South East European Journal of Economics and Business, Sciendo, vol. 17(2), pages 34-48, December.
    • Handle: RePEc:vrs:seejeb:v:17:y:2022:i:2:p:34-48:n:4
    DOI: 10.2478/jeb-2022-0013
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    More about this item

    Keywords

    knowledge management; organizational performance; economic indicators; revenue; profit; profitability ratio; economy ratio;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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