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Influences in the process of implementation of total quality management

Author

Listed:
  • Gabriel-Iulian Tanase

    (Valahia University from Targoviste, Romania)

  • Marian Velica

    (Valahia University from Târgoviste, Romania)

Abstract

Total quality management is the method that seeks to lead all departments of an organization to meet customer needs and organizational objectives. Their implementation can be done at high quality standards only by organizations of a total quality which can be influenced by attitudes in the competitive market, application management inadequate, inefficient organizational structures, inadequate organizational culture, the lack of a strategy to implement management total quality, lack of involvement of customers in the development process disturbances, lack of strategy in managerial activity, total lack of involvement of top management, lack of belief in the usefulness employees a total quality management program and appropriate training failure to develop human resource.

Suggested Citation

  • Gabriel-Iulian Tanase & Marian Velica, 2015. "Influences in the process of implementation of total quality management," HOLISTICA Journal of Business and Public Administration, Association Holistic Research Academic (HoRA), vol. 6(1), pages 31-38, January-A.
    • Handle: RePEc:urn:urnste:v:6:y:2015:i:1:p:31-38
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    More about this item

    Keywords

    Total Quality Management; influences; standards; customers; product;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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