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When Does Altruism Trump Self-Interest? The Moderating Role of Affect in Extrinsic Incentives

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  • Uzma Khan
  • Kelly Goldsmith
  • Ravi Dhar

Abstract

Extensive use of incentives in practice suggests that they play a key role in motivating behavior. However, conflicting findings have emerged about the effectiveness of various types of incentives (e.g., a cash incentive vs. a donation to charity). We propose a theoretical framework to explain when and why different types of incentives may be more effective. We posit that motivational efficacy of an incentive is jointly determined by its cognitive and affective value. Thus, an incentive offering a donation to charity can be more motivating than an equivalent cash incentive for the self when the incentive amount is low because, although both lack a motivating cognitive valuation, superior affective valuation of the prosocial incentive can increase its relative effectiveness. Consistent with this account, we demonstrate that low-amount self-benefiting incentives become more motivating when their affective value is enhanced, and low-amount prosocial incentives become less motivating as their affective value is attenuated.

Suggested Citation

  • Uzma Khan & Kelly Goldsmith & Ravi Dhar, 2020. "When Does Altruism Trump Self-Interest? The Moderating Role of Affect in Extrinsic Incentives," Journal of the Association for Consumer Research, University of Chicago Press, vol. 5(1), pages 44-55.
  • Handle: RePEc:ucp:jacres:doi:10.1086/706512
    DOI: 10.1086/706512
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    Cited by:

    1. repec:cup:judgdm:v:15:y:2020:i:6:p:1037-1043 is not listed on IDEAS
    2. Yamoah, Fred A. & Yawson, David Eshun, 2022. "Promoting global well-being through fairtrade food: the role of international exposure," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 26(2), November.
    3. Sachin Banker & Joowon Park, 2020. "Evaluating prosocial COVID-19 messaging frames: Evidence from a field study on Facebook," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 15(6), pages 1037-1043, November.

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