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Role of Communication and Interaction in Enhancing Organisational Performance

Author

Listed:
  • Arbresha Meha

    (Assistant Professor)

Abstract

In circumstances of constantly changing concepts related to the organisation as well as the progress of its performance and behaviour, communication has become a focus of many researchers who have consistently analyzed it in relation to organisations of various forms. This study aims to assess the role of communication and interaction in enhancing organisational performance. This study involved 607 respondents employed in banks and insurance companies. The methodology used for this study was the integration of quantitative methods. We have used two instruments in this study, one questionnaire to measure the role of communication and interaction and the other one organisational performance.

Suggested Citation

  • Arbresha Meha, 2020. "Role of Communication and Interaction in Enhancing Organisational Performance," Technium Social Sciences Journal, Technium Science, vol. 14(1), pages 228-235, December.
    • Handle: RePEc:tec:journl:v:14:y:2020:i:1:p:228-235
    DOI: 10.47577/tssj.v14i1.2150
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    More about this item

    Keywords

    communication; organisation; performance; interaction.;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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