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Empowering production workers with digitally facilitated knowledge processes – a conceptual framework

Author

Listed:
  • Lea Hannola
  • Alexander Richter
  • Shahper Richter
  • Alexander Stocker

Abstract

Recent digital advancements, including social software, mobile technologies and augmented reality, offer promising opportunities to empower knowledge workers in their production environment by leveraging their knowledge processes, decision-making skills and social interaction practices. This paper proposes a conceptual framework for empowering workers in industrial production environments with digitally facilitated knowledge management processes. The framework explores four concrete facets of digital advancements that apply to a wide range of knowledge processes and production strategies in manufacturing companies. Each of these advancements are capable of supporting one specific facet of the individual knowledge management processes of workers; knowledge transfer, discovery, acquisition and sharing. The study contributes to the production research community by aligning emerging digital technologies and current trends in advanced manufacturing environments to benefit workers and improve job satisfaction, efficiency and productivity. The paper also contains suggestions about developing innovative solutions for production environments that support workers with digital technologies for flexible production.

Suggested Citation

  • Lea Hannola & Alexander Richter & Shahper Richter & Alexander Stocker, 2018. "Empowering production workers with digitally facilitated knowledge processes – a conceptual framework," International Journal of Production Research, Taylor & Francis Journals, vol. 56(14), pages 4729-4743, July.
    • Handle: RePEc:taf:tprsxx:v:56:y:2018:i:14:p:4729-4743
    DOI: 10.1080/00207543.2018.1445877
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    Citations

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    Cited by:

    1. Daniel-Florin DĂNILOAIA & Simina-Nicoleta BOHÂLȚEANU, 2019. "Influence Of Technology On Empowerment Process At Work," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 21, pages 175-181, December.
    2. Fu-Kwun Wang & Benedictus Rahardjo & Pol Rifa Rovira, 2022. "Lean Six Sigma with Value Stream Mapping in Industry 4.0 for Human-Centered Workstation Design," Sustainability, MDPI, vol. 14(17), pages 1-19, September.
    3. Marco Fidel Flórez & Jhon Fredys Linares & Eduardo Carrillo & Francisco Milton Mendes & Bruno de Sousa, 2022. "Proposal for a Framework to Develop Sustainable Tourism on the Santurbán Moor, Colombia, as an Alternative Source of Income between Environmental Sustainability and Mining," Sustainability, MDPI, vol. 14(14), pages 1-25, July.
    4. Laurent Antonczak & Thierry Burger-Helmchen, 2022. "Creativity on the Move: Nexus of Technology, Slack and Social Complexities," Post-Print hal-03631857, HAL.
    5. Eleanor Smith & Kenneth McRae & Gordon Semple & Hugh Welsh & Dorothy Evans & Paul Blackwell, 2021. "Enhancing Vocational Training in the Post-COVID Era through Mobile Mixed Reality," Sustainability, MDPI, vol. 13(11), pages 1-17, May.
    6. Andreas Felsberger & Gerald Reiner, 2020. "Sustainable Industry 4.0 in Production and Operations Management: A Systematic Literature Review," Sustainability, MDPI, vol. 12(19), pages 1-39, September.
    7. Fanny Kovaleski & Claudia Tania Picinin & João Luiz Kovaleski, 2022. "The Challenges of Technology Transfer in the Industry 4.0 Era Regarding Anthropotechnological Aspects: A Systematic Review," SAGE Open, , vol. 12(3), pages 21582440221, July.

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