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Knowledge exchanges for open innovation: the role of inter-organisational citizenship behaviours and organisational support

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  • M. Muzamil Naqshbandi
  • Ibrahim Tabche
  • Thuraya Farhana Hj Said

Abstract

Inter-organisational citizenship behaviours have been shown to be significant for innovation, yet less is known about inter-organisational citizenship behaviours and open innovation. This study proposes a model delineating the impact of inter-organisational citizenship behaviours on open innovation by examining the moderating role of perceived organisational support. We hypothesise the positive impact of the different types of inter-organisational citizenship behaviours on open innovation. We further argue that these associations are stronger when perceived organisational support is available to the employees. Results from a survey of 150 middle- and top-level managers provide partial support for the hypothesised model. A discussion of the results and the theoretical and managerial implications are presented.

Suggested Citation

  • M. Muzamil Naqshbandi & Ibrahim Tabche & Thuraya Farhana Hj Said, 2024. "Knowledge exchanges for open innovation: the role of inter-organisational citizenship behaviours and organisational support," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 22(1), pages 88-104, January.
    • Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:88-104
    DOI: 10.1080/14778238.2023.2185549
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