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Moderating role of social support in the stressor-satisfaction relationship: evidence from police officers in Korea

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  • Seulki Lee
  • Taesik Yun
  • Soo-Young Lee

Abstract

The purpose of this study is to find out the relationship between job stress and job satisfaction, and analyze the effect of social support on this relationship. In particular, this study analyzes the effects of three types of job stress – role overload, role ambiguity and bad physical environment – and two sources of social support – supervisor and coworker support. Regression analysis was performed using data from a survey of 619 police officers in Korea. The findings from the analysis are as follows. First, role ambiguity and bad physical environment are negatively related to job satisfaction. Second, social support has a direct effect on job satisfaction but has no moderating effect. Third, coworker support is more effective in enhancing job satisfaction than supervisor support.

Suggested Citation

  • Seulki Lee & Taesik Yun & Soo-Young Lee, 2015. "Moderating role of social support in the stressor-satisfaction relationship: evidence from police officers in Korea," International Review of Public Administration, Taylor & Francis Journals, vol. 20(1), pages 102-116, January.
    • Handle: RePEc:taf:rrpaxx:v:20:y:2015:i:1:p:102-116
    DOI: 10.1080/12294659.2014.982271
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    Cited by:

    1. De Clercq, Dirk & Azeem, Muhammad Umer & Haq, Inam Ul & Bouckenooghe, Dave, 2020. "The stress-reducing effect of coworker support on turnover intentions: Moderation by political ineptness and despotic leadership," Journal of Business Research, Elsevier, vol. 111(C), pages 12-24.
    2. Yuanjie Bao & Wei Zhong, 2019. "How Stress Hinders Health among Chinese Public Sector Employees: The Mediating Role of Emotional Exhaustion and the Moderating Role of Perceived Organizational Support," IJERPH, MDPI, vol. 16(22), pages 1-16, November.

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