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Innovation failure in the eye of the beholder: towards a theory of innovation shaped by competing agendas within higher education

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  • Adina Dudau
  • Georgios Kominis
  • Melinda Szocs

Abstract

This paper examines a case of perceived innovation failure in higher education, a service dominated by conflicting institutional logics of professionalism and markets. Through a mixed methodology investigating student attitudes to, and behaviour around, technological innovation, the paper makes a contribution to the public service innovation literature by focusing on duality in innovation outcomes. This is suggestive of an innovation typology in public services: professionalism-driven and consumerism-driven innovation.

Suggested Citation

  • Adina Dudau & Georgios Kominis & Melinda Szocs, 2018. "Innovation failure in the eye of the beholder: towards a theory of innovation shaped by competing agendas within higher education," Public Management Review, Taylor & Francis Journals, vol. 20(2), pages 254-272, February.
    • Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:2:p:254-272
    DOI: 10.1080/14719037.2017.1302246
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    Cited by:

    1. Demircioglu, Mehmet Akif & Vivona, Roberto, 2021. "Depoliticizing the European immigration debate: How to employ public sector innovation to integrate migrants," Research Policy, Elsevier, vol. 50(2).
    2. Baxter, David & Trott, Paul & Ellwood, Paul, 2023. "Reconceptualising innovation failure," Research Policy, Elsevier, vol. 52(7).
    3. Roberto Vivona & Mehmet Akif Demircioglu & David B. Audretsch, 2023. "The costs of collaborative innovation," The Journal of Technology Transfer, Springer, vol. 48(3), pages 873-899, June.

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