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Impact of psychological capital and life satisfaction on organizational resilience during COVID-19: Indian tourism insights

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  • Deepti Pathak
  • Gaurav Joshi

Abstract

The current research work examines the impact of the psychological capital of owners and the managers of budget hotel on the organizational resilience during COVID-19. To understand these relationships, the study performed PLS-SEM on the data collected using purposive sampling from 103 respondents consisting of small business owners and the business managers of budget hotels from urban areas of India. Results show that the PsyCap of owners/managers of small hotels can instil hope and optimism in the employees too and can help them to accept the reality and prepare for future contingencies. It also highlights the impact of owner’s life satisfaction on PsyCap and organizational resilience relationship stating that the levels of life satisfaction of owners and managers of budget hotels significantly influence the process of recovery of the business. This means that despite of adversities, resilient owners and managers would make efforts to get over the negativities of COVID-19 and try to get back to normal. From a practical perspective in the present scenario where tourism sector is struggling for survival, the findings of the study will help the owners and managers of budget hotels to navigate through the stages of COVID-19 pandemic for speedy recovery.

Suggested Citation

  • Deepti Pathak & Gaurav Joshi, 2021. "Impact of psychological capital and life satisfaction on organizational resilience during COVID-19: Indian tourism insights," Current Issues in Tourism, Taylor & Francis Journals, vol. 24(17), pages 2398-2415, September.
    • Handle: RePEc:taf:rcitxx:v:24:y:2021:i:17:p:2398-2415
    DOI: 10.1080/13683500.2020.1844643
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    Cited by:

    1. Gaby Gavriilidis & Theodore Metaxas, 2024. "The Impact of COVID-19 on Attitudes towards Growth Capacity of Tourism Firms: Evidence from Greece," Sustainability, MDPI, vol. 16(6), pages 1-14, March.
    2. Elif Baykal & Osman Bayraktar & Bahar Divrik & Mehmet Saim Aşçı & Sabri Öz, 2023. "Boosting Life Satisfaction through Psychological Capital in the Presence of Job Security: A Case Study of Turkey," Sustainability, MDPI, vol. 15(18), pages 1-18, September.
    3. Laura Rienda & Lorena Ruiz-Fernández & Rosario Andreu, 2024. "Internationalization and Sustainable Hotel Competitiveness: Resilience and Network Ties to Increase Tourism Sustainability," Sustainability, MDPI, vol. 16(8), pages 1-12, April.

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